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Room Attendant

United Arab Emirates - Abu Dhabi

Full job details

Millennium & Copthorne - GRAND MILLENNIUM AL WAHDA
United Arab Emirates - Abu Dhabi
Job Type
Housekeeping, Housekeeping Attendant
Job Level
Room Attendant   -   ( 160000BZ ) Description   Welcome to our World

Our Vision at Millennium & Copthorne Middle East and Africa is to be the preferred hotel company for our guests, colleagues, and owners while achieving exceptional growth.
We have an Ambition to operate 100 preferred hotels by the year 2020.

Job Location

Grand Millennium Al Wahda Abu Dhabi offering direct access to Al Wahda Mall, it's a shopper's dream come true. Business travelers can look forward to a state-of-the-art business centre. Holidaymakers will appreciate our convenient city-centre location, first-class health club and spa, and 5 dining options led by prominent and experienced chefs. Its 844 rooms offer great views of Abu Dhabi and the nearby attractions. The iconic Qasr Al Hosn, Sheikh Zayed Grand Mosque, Ferrari World Abu Dhabi, and Abu Dhabi National Exhibition Centre are only short drives away.

Key Job Responsibilities:
  • Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures and replenishes guest supplies
  • Ensures guest services specified by superiors and guests requests are promptly and courteously met
  • Carry out valet services when required including delivery of linen or processing laundry orders.
  • Initiate action to correct a hazardous situation and notify supervisors of potential dangers
  • Log security incidents and accidents in accordance with hotel requirements Strive for constant improvement and take responsibility for your own performance 
  • Clarifies own job responsibilities and looks for opportunities that will increase skills and job knowledge
  • Build and maintain positive relationships with all internal customers and guests in order to anticipate their needs.
  • Create a positive hotel image in every interaction with internal and external customers
  • Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests
  • Assist guests and escort them to locations within the hotel at their request
  • Develop/update skills and knowledge (internally or externally) to reflect changed technology or changed work requirements

  • Minimum of 1-2 year experience in 4/5 star hotel
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

  Primary Location :   AE-AZ-Abu Dhabi Job :   Housekeeping Organization :   Grand Millennium Al Wahda, Abu Dhabi Schedule :   Regular Shift :   Standard Employee Status :   Entry Level Job Type :   Full-time Job Level :   Rotating Job Posting :   Oct 11, 2016, 4:03:17 PM
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