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United Arab Emirates - Abu Dhabi

Full job details

Millennium & Copthorne - Bab Al Qasr, Abu Dhabi
United Arab Emirates - Abu Dhabi
Job Type
Front Office, Concierge
Job Level
Bellboy   -   ( 1600004Z ) Description  

Welcome to our World


Our Vision at Millennium & Copthorne Middle East and Africa is to be the preferred hotel company for our guests, colleagues, and owners while achieving exceptional growth.

We have an Ambition to operate 100 preferred hotels by year 2020.


Job Location


The luxury 5 star Bab Al Qasr offers a truly unique Middle Eastern experience with authentic Arabic hospitality, with 677 rooms set on its own private beach in Abu Dhabi’s exclusive Corniche area, its iconic Arabesque architecture and sumptuous interiors are designed for discerning business and leisure travelers, looking for a taste of modern Arabia. With its breath taking lobby, superb views and world class facilities, Bab Al Qasr impresses on every level.


 Key Job Responsibilities

As a Bellboy you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:

  • Receive guests in a professional and friendly manner, exceeding guest expectation from arrival through to departure
  • Maintain effective communication with all related departments to ensure smooth service delivery
  • Maintain an up to date knowledge of the hotel and local services
  • Maintain awareness of guest profile through Opera guest profile system
  • Ensure that the guest luggage is carried from arrival point to room and from room to departure point on check out
  • Handle all messages, mail and packages for guests and employees, ensuring they are delivered at the appropriate time in a professional manner
  • Deliver morning newspapers to rooms
  • Deliver guest messages and other deliveries immediately without delay in a professional manner
  • Ensure concierge desk and store room is clean tidy and well organized

  •          Vocational training within hospitality
  •          Previous experiences in the Concierge Department within a hotel.
  •          Excellent written and verbal English communication skills,
  •          Strong interpersonal abilities are essentials.
  Primary Location :   AE-AZ-Abu Dhabi Job :   Front Office Organization :   Bab Al Qasr Schedule :   Regular Shift :   Standard Employee Status :   Non-Management Job Type :   Full-time Job Level :   Rotating Travel :   No Job Posting :   Aug 11, 2016, 3:11:52 PM
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