Full job details
Welcome to our World
Our Vision at Millennium & Copthorne Middle East and Africa is to be the preferred hotel company for our guests, colleagues, and owners while achieving exceptional growth.
We have an Ambition to operate 100 preferred hotels by year 2020.
The luxury 5 star Bab Al Qasr offers a truly unique Middle Eastern experience with authentic Arabic hospitality, with 677 rooms set on its own private beach in Abu Dhabi’s exclusive Corniche area, its iconic Arabesque architecture and sumptuous interiors are designed for discerning business and leisure travelers, looking for a taste of modern Arabia. With its breath taking lobby, superb views and world class facilities, Bab Al Qasr impresses on every level.
Key Job Responsibilities
- Offer consistently professional, friendly, warm and engaging service
- Ensure guests are greeted appropriately upon arrival in a warm manner
- Open car doors for arriving and departing guests and escort them to the lobby
- Control all guest car keys and ensure that cars are delivered within 10 minutes upon guest request
- Forward all guest complaints or problems to the manager on duty
- Ensure that an effective handover is made between duty shifts
- Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings at all times
- Establish, promote and maintain good public relation while meeting or exceeding guest expectations.
- Vocational training within hospitality
- Previous experiences in the Concierge Department within a hotel.
- Excellent written and verbal English communication skills,
- Strong interpersonal abilities are essentials.
Primary Location : AE-AZ-Abu Dhabi Job : Front Office Organization : Bab Al Qasr Schedule : Regular Shift : Standard Employee Status : Non-Management Job Type : Full-time Job Level : Day Job Travel : No Job Posting : Aug 11, 2016, 3:02:24 PM