Residential Receptionist - For Males and Eastern European Nationals

Dubai, UAE
AED 2000 per month (accommodation and transportation provided).

Full job details

IFA Properties and Residential Services
Dubai, UAE
Job Type
Front Office, Concierge
Job Level
  • Due to the urgent need to fill this position, candidates are required to be immediately available (on Tourist/Visit Visa, Visa Cancellation, and not expected to serve one month notice period in current company).
  • Due to the nature of the position, only male and Eastern European Nationals will be shortlisted.

A successful candidate should have:

  • High School diploma or equivalent. 
  • Preferably a College Degree in Hotel Management or other business related field.
  • Minimum 2 years UAE and 1 year international experience in the hospitality sector.
  • Good knowledge of cashier and hotel business operations.
  • Fluency in English (written and spoken); additional language is a plus.
  • Proficiency in Microsoft Office software: Word, Excel and Microsoft Office.
  • Outstanding guest services skills, professional presentation and sophisticated verbal & written communication skills.
  • Must be guest-oriented, have a vibrant personality, and radiate enthusiasm to assist people.
  • Must be able to handle a multitude of tasks in an intense, ever-changing environment.
  • Must be flexible in terms of working hours, and able to work with little or no supervision.
  • Must have the ability to assess and make decisions based on strong, analytical, problem-solving skills.
  • Due to the nature of the job, Male and Eastern European nationals are preferred.

Duties and responsibilities include but not limited to:

  • Welcomes and assists residents and their visitors according to Brand Standards.
  • Ensures prompt, efficient and updated recording of mail, parcels, messages and visitors.
  • Maintains a perpetual presence at the Concierge Desk throughout the hours of the shift.
  • Remains observant, notes preferences of the residents &; guests, and responds accordingly to inquiries &; requests.
  • Greets and assists residents and visitors following standards either in person, email or on the phone.
  • Greets all residents and guests courteously, using their names whenever possible.
  • Follow Occupational Health &; Safey regulations.
  • Assists guests with enquiries regarding excursions, visitor attractions and places of interest.
  • Reports suspicious people, behavior, parcels and vehicles to Security.
  • Ensures adherence to IFARS Code of Ethics.
  • Ensures a complete and comprehensive handover is given to the next shift.
  • Ensures follow up on any outstanding items on the handover report and takes ownership.
  • Handles cash for residential services (A La Carte Services, water delivery).
  • Logging and holding of keys for residents. Supplying keys and access cards responsibly and with the correct documentation.
  • Ensures correct filing and updating of residents and guests records.
  • Coordinates move in and move out requests.
  • Ensures the building rules are followed and communicated to the residents.
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