Kids Club Attendant
This position is responsible in assisting the daily operational requirements of Cool Zone and Chill Zone. • Assist guests with enquiries and complaints related to Cool Zone and Chill Zone. • Assist and maintain accurate and up to date records of all checklists, daily statistics, logbooks and liability forms. • Maintain and supply water within the Cool and Chill Zone. • Maintain and supply set-up, cutlery and crockery for daily buffet set-up in the Cool Zone. • Demonstrate full knowledge of all equipment and activities in Cool Zone and Chill Zone. • Timely attendance on daily outdoor rounds. • Maintain a clean and orderly work surrounding within the Cool Zone and Chill Zone area. • Ensure proper handover between shifts to the next Cool Zone Coordinator on duty. • Assist and maintain guest information and notice board, making sure details are accurate, up to date and relevant. • Oversee and ensure proper maintenance of equipment in the area of assignment. • Knowledge & understanding of Department Balance Scorecard and SOP standards. • Contribute to Departmental goals and objectives. • Contribute to a team-oriented and associate-oriented company culture. • Ensure timely reporting of malfunction or maintenance deficiencies to appropriate addressee. • Attend briefings, as required. • Maintain good relationships with colleagues and contribute to team spirit. • Cooperate and interact with other departments to provide additional/outstanding guest services. • Comply with Time and Attendance policies. • Attend all scheduled training activities. • Comply with Company grooming & hygiene standards. • Adhere to the provisions outlined in the Associate Handbook, company policies and Rules & Regulations. • Reduce waste materials and supplies re-using and recycling. • Maintain clean and orderly work surroundings. • Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Safety. • Train on emergency and evacuation procedures. • Immediately report security incidents, accidents and near misses to the attention of the Line Manager.