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Security Officer - Sofitel Dubai Downtown

Dubai (Emirate) (AE)

Full job details

Sofitel Dubai Downtown
Dubai (Emirate) (AE)
Job Type
Security, Security Officer
Job Level

Job Description



The Sofitel Dubai Downtown is a brand new hotel blending Sofitel’s passion for excellence and French art de vivre. A magnificent addition to the five star luxury scene of Dubai, it is located in the heart of Downtown. The hotel features 350 rooms & suites, restaurants & bars and 14 meeting rooms. Breathtaking views of Burj Khalifa & the coastline, everything literally at your doorstep, Sofitel Dubai Downtown is the choice hotel of discerned travelers.

Apply for a unique opportunity to be a part of this Magnifique Brand !


The Security Officer as ambassador of Sofitel Dubai Downtown is required to actively promote the quality image of the company and the hotel at every opportunity.

As a Security Officer you are responsible for daily assigned duties as instructed by Supervisors while adhering to hotel policies and procedures and your role will include key responsibilities such as:

•          Greet hotel guests and patrons and assist them if they have any inquiries concerning the hotel. Attend and investigate any complaint received by hotel guests, patrons, and ambassador with the concern of security supervisor instructions and provide all the required reports and paperwork to the security supervisor.

•          To patrol the complete Hotel Premise & to sign the check list installed at LV rooms, Pump rooms & Fire Cabinets.

•          To detect and prevent crime.

•          To provide guests and ambassador with a secure, clean and safe environment in all common areas of the Hotel premise & also to ensure the safety and security of all hotel guest and ambassador.

•          Ensures all regulations with regards to safety and security are being met.

•          Ensures the risk for the hotel with regards to guest and ambassador incidents is kept to a minimum.

•          Effectively resolve guest related conflicts and accordingly communicate to Security Supervisor.

•          Check all buildings associated with the offices, workrooms, stores, etc. to ensure that there are no sign of fire, water or other hazard.

•          To perform additional tasks and duties as assigned by the Security Supervisor and also promptly respond to directions given by Executive Management.


We are looking to appoint a Security Officer for the stunning 5* Sofitel Dubai Downtown who thrives in a high pressured and rewarding team environment and is looking for a career with a hospitality leader.

The ideal candidate will be a friendly, caring, dedicated individual with good cross cultural sensitivity and the willingness to put in an extra effort and time when required, as well as the passion to serve customers. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies:

  • Previous experience in similar position within a 5* Hotel.
  • At least 1 year experience at same level.
  • Good command of English
  • Holding valid licence
  • CCTV operator experience would be a plus

Selected candidates will be contacted within 5-7 working days