Service Leader - F&B (Guest Relations Executive)

United Arab Emirates - Dubai
13 Oct 2016
20 Oct 2016
Job Level




Job Role:


We are looking for a passionate recent graduate or experienced F&B professional who is seeking to grow in the F&B role within Shangri-La. The role involves the tasks of a hostess for our All Day Dining Restaurant.


Tasks include but are not limited to:

  • Assists hotel / outlet guests efficiently, courteously and professionally.
  • Takes care of all guests and coordinates with all concerned departments to fulfill guest’s needs and request.
  • Responsible for welcoming and maintaining close professional relationship with CC members/ VIP’s / regular guests.
  • Ensures guests profile and history are updated with consistency.





  • College degree desirable.
  • Warm, outgoing personality and a passion to delight others.
  • Presentable and with strong communication and interpersonal skills.
  • Earned and drive in building hospitality.





Shangri-La Hotel, Dubai


The award-winning Shangri-La Hotel, Dubai offers luxurious accommodations, exceptional dining and gracious hospitality in the heart of one of the world's most dynamic cities.


Located along Sheikh Zayed Road, the 42 storey hotel is 15 minutes from Dubai International Airport and 5 minutes from the Dubai Convention Centre, World Trade Centre, Dubai International Financial Centre and downtown Burj Khalifa Dubai.  It is within close proximity to shopping malls including the famous Dubai Mall as well as Dubai’s popular beaches.


The hotel’s 302 rooms and suites offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully-selected furnishings create an experience of unparalleled style and comfort.