Saudi Arabia - Mecca
13 Oct 2016
20 Oct 2016
Job Level
Bellperson Primary Location :   Kingdom of Saudi Arabia-Makkah-Raffles Makkah Palace Employee Status :   Regular    

Raffles Hotels & Resorts is a collection of award-winning luxury hotels located in vibrant destinations around the world. Unique with its own distinct personality, each Raffles hotel distinguishes itself with the highest standards of product and service.


We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global luxury hospitality brand.


Hotel Description - Insert brief overview of the hotel or department ( 3 - 4 sentences)


If you are looking for a dynamic environment for growth, please join us as :




Summary of Responsibilities:
Responsibilities and essential job functions include but are not limited to the following: 

  • To consistently provide thoughtful, caring and sincere service
  • To ensure the timely and efficient transfer of luggage to and from the guest’s room
  • To ensure the guest is familiar with their room upon arrival ie. temperature control
  • To assist guests regarding hotel facilities in an informative and helpful way
  • To follow department policies, procedures and service standards
  • To follow all safety policies 
  • Other duties as assigned


  • Previous customer related experience an asset
  • Excellent communication skills and a professional presentation
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively with fellow colleagues as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times


Physical Aspects of Position: 

Physical aspects of the position include but are not limited to the following: 

  • Constant standing and walking throughout shift
  • Frequent lifting and carrying up to 30 lbs
  • Constant kneeling, pushing, pulling, lifting
  • Frequent ascending or descending ladders, stairs and ramps
    Job Level :   Colleague Schedule :   Full-time Shift :   Rotating / Shift Work Closing Date :   26.Oct.2016, 4:59:00 AM Job Number:   RMH00332