Doorman (Arabic Speaker)
About Us Translated from Arabic, Meydan means ‘a meeting place’. Meydan Hotels, through its collection of luxury hotels & resorts, provides its guests and customers with a myriad of unique and iconic places to meet. Whether it is a meeting of minds at a board meeting or a meeting of hearts at a wedding reception, Meydan Hotels has unrivalled venues that make its properties the place to meet. Meydan Hotels not only personifies warm, authentic yet modern Arabian hospitality; it also represents luxury, elegance, space, style, action and serenity With its home in Meydan City, a prestigious new business, sporting and lifestyle destination in Dubai, Meydan Hotels is ideally situated at the epicentre of one of the world’s most exhilarating destinations. Its portfolio currently includes The Meydan Hotel and Bab Al Shams Desert Resort and Spa in Dubai. About the Role Key Job Responsibilities As a Doorman you are responsible to provide professional and customer focused service to our guests, ensuring their every visit will become a memorable one and your role will include key responsibilities such as: • Offer consistently professional, friendly, warm and engaging service • Ensure guests are greeted appropriately upon arrival in a warm manner • Open car doors for arriving and departing guests and escort them to the lobby • Control all guest car keys and ensure that cars are delivered within 10 minutes upon guest request • Forward all guest complaints or problems to the manager on duty • Ensure that an effective handover is made between duty shifts • Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings at all times • Establish, promote and maintain good public relation while meeting or exceeding guest expectations. Qualifications • Vocational training within hospitality • Previous experiences in the Concierge Department within a hotel. • Excellent written and verbal English communication skills, • Strong interpersonal abilities are essentials.