Senior Sales Manager

United Arab Emirates - Fujairah
10 Oct 2016
07 Nov 2016
Job Level
Senior Sales Manager Primary Location :   United Arab Emirates-Fujairah-Fairmont Fujairah Beach and Resort Employee Status :   Regular    



Senior Sales Manager


At Fairmont Hotels & Resorts, our Sales professionals are ambassadors of the engaging service and authentically local experiences we offer in places of unrivalled presence. Develop your market and lead a passionate team as Senior Sales Manager, where your interpersonal, service and entrepreneurial strengths will ensure exceptional operating results and guest satisfaction


Hotel Overview:



Summary of Responsibilities:

Reporting to the Director of Sales responsibilities and essential job functions include but are not limited to the following:   
  • Exceeds personal sales goals as well as segment goals on a monthly, quarterly and yearly basis
  • Solicits business through action plan preparation and execution
  • Responsible for achievement of objectives, as outlined in the market team’s action plans
  • Identifies prospective customers and establishes revenue goals for existing key accounts and key prospects within their specific market segment
  • Participates in the d.a.r.t. Referral Program with goal for referring business to sister hotels/brands
  • Contracts room nights and reviews team member’s contracts, considering the number of rooms, average rate and total revenue objectives of the hotel
  • Oversees ongoing communication for market between property and the global sales network
  • Participates in tradeshows, conventions and promotional events within the hotel and trade related organizations
  • Maintains positive relationships with all guests, vendors, colleagues and global sales network
  • Maintains account, contact, activity and business details within Opera S&C according to Fairmont standards
  • Ensures delivery of expected guest service through follow up and coordination with other hotel departments 
  • Manages referral response system and tracking of definite business - both inbound and outbound
  • Prepares weekly, monthly, quarterly, and annual reports as required
  • Assists in the preparation and re-forecasting of hotel revenue objectives and compilation of market intelligence
  • Champions sales technology systems and standards
  • Involved in setting individual room revenue and/or room night goals
  • Assists with development and/implementation of annual budget and marketing plan
  • Improves communication through attendance at weekly revenue management, rate strategy meetings and regularly scheduled Sales Departmental meetings


  • Luxury hotel sales experience, having had varied market mix experience
  • Bachelor’s degree and/or Hotel Management degree or diploma
  • Established relationships with key industry contacts in the market segment
  • English and Arabic speaking required
  • Supervisory experience an asset
  • Microsoft Office suite of software literacy an asset
  • Opera Sales & Catering knowledge an asset


Visa Requirements: Please note that you must be eligible to live and work in the United Arab Emirates. We will assist successful applicants with the visa process and provide flights and accommodation


APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit  to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!



At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!

    Job Level :   Management / Supervisory Schedule :   Full-time Shift :   Day Job Travel :   Yes, 100 % of the Time Closing Date :   17.Nov.2016, 5:59:00 AM Job Number:   FMA00033