Room Attendant

Al Seef, Kingdom of Bahrain
06 Oct 2016
03 Nov 2016
Job Level

Duties and Responsibilities

·          Project courtesy, hospitality and professional behaviour across your department at all times with guests and fellow colleagues.

·          Clean and inspect guestrooms according to daily cleaning assignments and established standards and procedures.

·          Ensure guestroom corridors and guestrooms are properly cleaned and well-presented at all times.

·          Report damages or maintenance issues to your supervisor as required.

·          Report lost and found items to your supervisor as required.

·          Manage laundry and linens according to established standards and procedures.

·          Carry out ad hoc cleaning requests and special arrangements for guests as required.

·          Handle other occasional duties including Minibar service.

·          Be the first line of defence to handle guest queries and resolve issues in a timely and professional manner.

·          Monitor guest feedback and make recommendations for improvements or new products or services to meet guest needs.

·          Maintain a complete understanding of the Employee Handbook and adhere to regulations contained therein.

·          Maintain a complete understanding of the Hotel’s policy relating to fire, safety and health, and ensure all precautions are taken to safeguard against incidents for areas under your supervision,

·          Perform other assignments to meet business needs as directed by your superiors.

Required Skills

·          Self-motivated.

·          Team player.

·          Strong interpersonal and communication skills.

·          Must be conversational in English.


·          Graduate of a 2-year programme desired.

·          Previous housekeeping experience desired

           Previous hotel experience desired