Key Duties and Responsibilities:
- To conduct massage treatments for all guests in a professional, caring and attentive manner
- To promote the massage oils to guests to purchase and hence increasing the revenue lines
- To continually update your knowledge on types of massage treatments and products being used
- To suggest ways of promoting the massage rooms in order to make more revenue
- To know how to make reservations for massage and other treatment packages.
- To be able to perform his/her duties in a professional manner to the full satisfaction of the guests.
- To fully understand the club facilities and the price of memberships.
- To observe high standards of personal hygiene.
- To be flexible in assisting around different areas in the hotel.
- To report any guest complaints to supervisors immediately.
- To attend all briefing and meetings when required.
- To adhere to all statutory and legal requirements.