Sales Manager

United Arab Emirates (AE)
06 Oct 2016
03 Nov 2016
Job Level

Metropolitan Hotel Dubai is looking for Sales Manager  with the following criteria:

  • He/ she should maintain a good working relationship with own colleagues, and all other departments as well.
  • Provide a courteous and professional service at all times.
  • A Team player
  • Report for duty punctually and well groomed.
  • Maintain a high standard of personal appearance and hygiene at all times
  • Have a complete understanding of Metropolitan Dubai Hotel rules and regulations and adhere to them.


  • Sell all Metropolitan Dubai Hotel to MICE and Event Companies.
  • Identify and manage sales opportunities for MICE and Event Companies.
  • Attend and participate in any meetings (department, communications etc.) as and when required.
  • To present monthly reports detailing activities undertaken and future plans in line with departmental budget.
  • Always be aware of occupancy levels forecasts.
  • To develop in conjunction with the Director of Sales structures, timely, achievable personal business plan.
  • Give professional guidance and support to sales executives and colleagues.
  • To have a good understanding of contribution margins for each product results and work with respective heads of departments to maximize Operating results.
  • To achieve targets in terms of number of new active Accounts, Room Nights, Banquet Covers and Revenue as set by the Director of Sales & Marketing.
  • Provide clear and precise written communications to your clients and colleagues.
  • To systematically and efficiently call on prioritized accounts in your assigned territory and report findings and opportunities to the Director of Sales.
  • To define and target key accounts in your assigned territory, and develop appropriate and effective sales solicitation strategies accordance to the principles of smart selling.
  • To review guestroom and function rooms blocked by you and your assigned staff weekly to ensure that all business on the books is “live” and traced, tracked for confirmation.
  • To continuously add and update the perpetual database of local group, catering and conference leads and ensure implementation of an efficient and targeted acquisition program.
  • To entertain potential and current customers based on business priorities.
  • To ensure high level of exposure for the hotel through direct sales solicitation, telephone contact and written communication, 90% of own time you are to be dedicated to direct acquisition activities, individually or with the sales team.
  • To review sales files to ensure correct booking procedures, including group room and meeting program history, contractual agreements, room block analysis, etc.
  • To ensure that all credit and collection procedures that have been established by the hotel are implemented following the established Credit Policies & Procedures.
  • To attend monthly credit meetings, with Executive Committee Members, ensuring that all necessary follow up is presented in a concise and efficient manner.
  • To ensure that all sales contracts follow the established Hotel Policies & Procedures and are based and sound commercial judgment.
  • To ensure that the sales team projects a warm, professional and welcome image.
  • To be demanding and critical when it comes to departmental standards.