Restaurant Receptionist

United Arab Emirates (AE)
05 Oct 2016
02 Nov 2016
Job Type
Food & Beverage
Job Level

Metropolitan Hotel Dubai is looking for a Restaurant Receptionist, with pleasing personality, age between 21-28 years old, with good experience in high end restaurant, preferably from CIS countries, who will perform the duties and responsibilities as follows;

  • Draw up client bookings for tables and ensure that tables are set before clients’ arrival
  • Manage the front desk by receiving incoming calls, greeting and attending to customers
  • Inform guests about the availability of tables and direct them to the tables
  • Keep records of guests who visit the restaurant
  • Assist customers with answers to queries, and proffer solutions to issues within your capacity
  • Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended to in a timely manner
  • Ensure that clients make payment for services before they exit the restaurant
  • Keep clear records of payments received and make detailed notes of balance payments
  • Check restaurant’s emails and respond to them accordingly; draw the attention of management to certain mails when necessary
  • Communicate with other staff, such as dinners, informing them of clients’ bookings, needs and complaints.