Full job details
Starwood Hotels & Resorts Worldwide, Inc. is one of the leading hotel and leisure companies in the world with more than
1,200 properties in 100 countries and 181,400 employees at its owned and managed properties. Starwood is a fully
integrated owner, operator and franchisor of hotels, resorts and residences with the following internationally renowned
brands: St. Regis®, The Luxury Collection®, W®, Westin®, Le Méridien®, Sheraton®, Four Points® by Sheraton, Aloft®,
and Element®. The Company boasts one of the industry#s leading loyalty programs, Starwood Preferred Guest (SPG®),
allowing members to earn and redeem points for room stays, room upgrades and flights, with no blackout dates. Starwood
also owns Starwood Vacation Ownership, Inc., a premier provider of world-class vacation experiences through villa-style
resorts and privileged access to Starwood brands.
Aloft Abu Dhabi - the first hotel to open in our EAME Division ( Europe, Africa and the Middle East ), introduces style at a
steal to a modern Middle Eastern metropolis.
Boasting 408 spacious loft-like rooms, cutting-edge technology and a vibrant, energizing social atmosphere, Aloft Abu Dhabi
is ideally positioned in the ultra-modern Abu Dhabi National Exhibition Centre ( ADNEC ), a micro-city of restaurants, a
marina and only 20 minutes away from a bustling downtown featuring cosmopolitan culture, lush public parks and a scenic
Duties & Responsibilities
1.Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication.
2.Prepare correspondence to customers, internal booking reports and file maintenance.
3.Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as required.
4.Work with other departments within the hotel to provide quality service to customers.
5.Develop/maintain knowledge of market trends, competition and customers.
6.Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
7.Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
8.Upon employment, all employees are required to fully comply with Starwood rules and regulations for the safe and effective operation of the hotel’s facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
9.In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel.
10.Professionally represent the hotel in community and industry organizations and events.
11.Provide feedback and support to all departments.
12.Participate as a team player with all departments.
13.Assist with projects and reports.
Bachelor degree required, additional education in sales and marketing fields preferred.
At least 2 years of experience of an account manager. Further experience in a supervisory position preferred.