Assistant Front Office Manager

04 Oct 2016
01 Nov 2016
Job Type
Front Office
Job Level

Position profile

Kandima Maldives is much more than just a holiday. This new game-changing destination offers a seriously stylish island setting with extraordinary restaurants and bars and plenty of on-site activities to choose from. Located in Dhaalu Atoll. There is a large natural lagoon and lush tropical island surroundings that will simply take your breath away. The island is just a 30-minute flight from Male’ International Airport to the domestic airport in Dhaalu Atoll followed by a 20-minute boat ride to the island.

Job Title

Assistant Front Office Manager

Job Description

  • Assist the Front Office Manager to operate the Front Office properly, efficiently and with profitability.
  • Supervise and assist Guest Relations team with their duties.
  • Ensure a warm and genuine arrival and departure experience.
  • Ensure accurate communication of information and guest requests to all relevant departments.
  • Perform aspects of human resources and training functions, including counselling, coaching, training, disciplinary actions.
  • Handle all guest complaints and comments relating to the department tactfully.
  • Works closely with key Resort departments such as Guest Relations and Housekeeping.

Professional Qualifications

  • High school diploma or equivalent.  Bachelor’s degree in hospitality management preferred.

Length and type of experience

  • Minimum 3 years’ experience in a Resort/Hotel.
  • Pre-opening experience will be highly regarded.

Personal characteristics and competencies

  • Possess a positive attitude.
  • Strong Leader, Work well under pressure.
  • Teamwork and planning for Business.
  • Understanding Differences, Supervising operations and adaptability.
  • Customer focus and result oriented.
  • Capable of adapting to different cultures and ways of life. 
  • Excellent verbal and written English communication skills and computer literacy / PMS is a must.

Contract Specifics

  • 2 year contract.
  • Excellent benefits package.
  • Applicants travelling on a single status should apply.

Other benefits and advantages

  • We provide healthy, high quality food in our staff restaurant, which is the largest in Maldives.
  • We provide great accommodation facilities and places for employees to rest and renew during the course of the working day and encourage them to take breaks.
  • We create the best possible work environment with great workplace including staff bar, staff pool, games rooms, internet connection, movie and book library, areas for employees to interact and socialise.
  • We encourage our employees to move physically and stay fit and therefore provide a well-equipped staff gym and staff sports complex / fields.
  • We provide all amenities, resources, knowledge and assistance that our employees need for their work (uniform, opportunities for extracurricular courses).

Please note that only short listed candidates will be contacted.