Valet Drivers

Doha, Qatar
Competitive Salary Package
04 Oct 2016
01 Nov 2016
Job Type
Front Office
Job Level


To provide assistance to all guests by promptly responding to requests, offering guidance and attending to special needs


  • Greet guests as they arrive at the Fraser Suites West Bay Doha.
  • Assist incoming guests with luggage.
  • Receive keys from Front Desk and escort guest to the suites; proceed with the transfer of luggage to the guest's suite.
  • Introduce guests to room in accordance with "Check – In" rooming procedures.
  • Assist departing guests by conveying luggage from suite to lobby or vehicle.
  • Notify direct supervisor of any unusual incidents or suspicious observances pertaining to guests; e.g. a person with no luggage or light luggage, a person who is behaving inappropriately or acting suspiciously.
  • Report completion of assignments to direct supervisor.
  • Deliver VIP requisitions to room.
  • Deliver laundry and dry cleaning to designated guest suites.
  • Make arrangements for car rentals.
  • Perform miscellaneous tasks as designated by the direct supervisor.
  • Respond to queries on house facilities and places of tourist interest.
  • Store luggage and record all items under care and control of hotel.
  • All guests must be offered assistance with luggage and, where appropriate, be escorted to their room within a designated timeframe.
  • Ensure Luggage handling is in accordance to Fraser Suites West Bay Doha service standards.
  • All deliveries logged and delivered in a timely manner as required.
  • Offer other Service as outlined by Fraser Suites Dubai.
  • Maintains a professional and organized work environment


  • Technical Competence
  • Drive for Results
  • Teamwork and Co-operation
  • Innovation
  • Customer Service Orientation
  • Minimum 2 years’ experience as Bell boy in a 4-5 Star Hotel
  • Secondary Education
  • Good communication skills in English
  • Good understanding of correct manual Luggage handling techniques; and administrative guidelines.
  •  Understanding of safety practices.


1 – Possess little knowledge of principles and processes

2 – Sound knowledge and understand principles, processes and procedures

3 – Able to apply competency on the job with little guidance

4 – Able to apply competency on job and coach others

5 – Able to modify concepts and or ideas to suite special or local context