Full job details
- The Address Boulevard is a destination where cool meets warmth, and style meets sophistication. This vibrant five-star flagship hotel redefines luxury, hospitality and business travel.
Are you a talented Dry Cleaner? Do you have the required experience? Are you looking for an exciting and challenging career within an innovative and genuinely caring atmosphere? Are you a person who has passion and desire to delight, who dares to be different, who is always 100% and believes in “Yes we can”?
Then, be part of our team and discover the power of belonging, we are looking for people just like you!
- Understanding the company’s objectives and standards, processes and plans
- Understanding the values and culture of the company and how they influence what we do
- An approach to work which outs “the customer” centre-stage and emphasizes personal responsibility for the team’s results
- Daily reinforcement of the “service first” mentality to meet the needs of internal and external customers.
- Active achievement of the customers’ expectations and performance targets of the department
- Actions to “go the extra mile” and deliver exceptional customer service, not just the minimum acceptable
- A warm & friendly approach to other team members and a positive sharing of workloads, skills & knowledge
- Interest in a customer comments and complaints and action on the feedback provided by the team leaders
- Awareness of costs and cost control (e.g. control of waste) and awareness of budget targets for the department
- Following standards explained: and careful work to ensure safety & accuracy at all times Security awareness and safe keeping of all valuables trusted in your care (money, keys passwords, equipment)
- Attention to detail and “self-checking” of quality to speed up service delivery
- Willingness to learn new things and to develop new skills to improve work performance and flexibility
- Willingness to accept positive criticism in an open and friendly way and to raise issues and challenges with confidence
- Responsible for ensuring tidiness & cleanliness his area of responsibility
- Work within all pre-set budgetary limits.
- Job-Specific Knowledge & Skills (Indicate required level: basic, intermediate, advanced or expert):
- Active listening and follow up so that you are “up to speed “ on the days guests and hotel happenings
- Writing down advice and actions in logs and traces so that there is “continuity” in our service across the day and night
- A focus on super-fast service, balanced with accuracy and awareness of both safety & security
- Outstanding personal presentation
- Separate laundry or dry cleaning clothes and process them accordingly.
- To check the pockets for any pen or metal items that can damage the clothes.
- To report back to supervisor if any colour fastness or damages spotted.
- If found any delicate fabrics process as per the care label instructions.
- To report to supervisor if any leather or similar items that cannot be processed.
- To Press the garments, Spotting of garments if any stains found.
- Use of PPE equipment while using the Dry cleaning machine.
- To keep Dry cleaning machine clean, check the filters after 3 cycles.
- To Schedule to run the distillation tank on a monthly basis.
- Close following of instructions and checklists to maintain inventory counts and separation of tagged laundry.
- Close following of sanitary standards and training provided concerning hygiene, bacteria controls and safe work.
- Close control of inventory to reduce inventory loss from miss-use or pilfering. Effective completion of documentation and linen counts
- Coordinate with engineering to remove all the chemical waste from the Dry cleaning machine and dispose as per Dubai municipality standards.
- Contribution to a happy work place atmosphere through a sharing of task, especially the harder tasks.
- To perform any other task that may be assigned from time to time by the management