Asst. Restaurant Manager - Belgian Beer Cafe - Crowne Plaza Hotel Dubai Festival City


Full job details

InterContinental Hotels & Resorts - Middle East & Africa
Job Type
Food & Beverage, Restaurant Manager
Job Level
Do you see yourself as an Asst. Restaurant Manager?
What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.
At the moment we're looking for an Asst. Restaurant Manager for Belgian Beer Cafe to join our energetic, enthusiastic and passionate team at Crowne Plaza Hotel Dubai Festival City.
The InterContinental Hotels Group (IHG) properties in Dubai Festival City consist of three hotel brands and a golf course. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the 18 hole championship Al Badia Golf Club.  In addition to over 1000 bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the luxurious Spa InterContinental, state-of -the-art gymnasium facilities and swimming pool facilities. Between the four properties, over 1200 colleagues are committed to maintaining the highest standards of luxury, quality and service which define the company.

This role reports to the Restaurant Manager and your responsibility will be to manage the Restaurant operations achieving business objectives through customer focused service delivery.
The key responsibilities are: 
Effectively manage the restaurant by ensuring the following:
o   Oversee the Implementation of standards as detailed in the departmental standards and procedures manual
o   Adhere to opening and closing procedures
o   Adhere to bill paying procedures
o   Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc
o   Personally meet and farewell a minimum of 80% of your customers
o   Encourage and motivate staff to provide optimum service during all shifts
·         Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile
·         Develop and implement Promotions Calendar for F&B products in restaurant
·         Manage special event concepts
·         Anticipate market changes and review operations when necessary
·         Conduct competitor analysis
·         Create positive publicity opportunities
·         Manage customer database and utilise effectively
·         Up-sell property facilities
·         Actively pursue cost saving measures
·         Recycle wherever possible
·         Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific
·         Manage wage and beverage cost
·         Forecasting
·         Stock control
·         Analyse food and beverage statistics through point of sale system


Minimum 2 years experience as Assistant Outlet ManagerMust have Bar/Pub operational background.
Can lead a team of 20 people
Multi-cultural sensitive with a passion for service and entertainment.

Ultimately, you will have good administrative skills. You will have the ability to be self motivated, organized and demonstrate good team work. You will have pro-active approach and the ability to meet deadlines. You should be proficient in English. 
In return, we'll give you a competitive benefits package including salary, insurance and the opportunity to progress your career with IHG.  You'll have the chance to work with a great team of people.  Most importantly, we'll give you Room to be yourself.
So what's your passion? Please apply on-line and tell us how you can bring your individual skills to IHG.
To find out more about us or any other jobs with IHG please look at

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