Sales Executive

Doha, Qatar
Competitive Salary Package
03 Oct 2016
31 Oct 2016
Job Level


To assist in maximizing occupancy and average rate for Fraser Suites West Bay Doha by developing new business opportunities and gaining existing accounts

  • Develop and implement Key Account Management Plans in conjunction with Fraser Suites West Bay Doha business plan, including direct sales, telesales, direct mail, promotions and famils.
  • Develop key accounts and target accounts within corporate & identified market segments.
  • Maintain and regularly update database including details of sales calls and client information as per company guidelines.
  • Produce and conduct familiarization & entertainment programs for Fraser Suites West Bay Doha for identified target accounts.
  • Liaise with relevant hotel staff and monitor results to ensure maximum productivity, i.e. room night wash/cancellation factors/identify leakage
  • Ensure that trends, developments, competitor activity and other patterns that may impact Fraser Suites West Bay Doha are reported accurately and immediately.
  • To liaise with Revenue Manager, Reservations, Sales Administrator and Sales Managers for lead generation and potential business opportunities.
  • To ensure that all personal accountabilities and deadlines set in the Business Plan are met
  • Responsible for trade displays at industry trade shows and promotions as required.
  • To maintain professional business confidentiality. 
  • Prepare any other reports required by the Director of Sales and Marketing.
  • To conduct yourself in a professional manner at all times and maintain high grooming standard


  • Liaise with Director of Sales and Marketing daily
  • Liaise with Revenue and Reservations Manager for all reservation configurations
  • Ensure effective interdepartmental communication
  • Liaise with Director of Sales and Marketing on all quotes for extended stays' groups for sign off prior to presentation to client


  • Preparation of quotes, issuing of contracts, communications, database input and filing
  • Preparing of month end reports and monthly forecasts, anticipated revenue forecast, yearly budgets, weekly forecasts and weekly budgeting
  • Identify new sources of residential accommodations / special events / group bookings
  • Ensuring that all requests are replied to within 24 hours


  • Conduct site inspections
  • Conduct a minimum of sales calls per week in accordance with the business plan.
  • Cold calling to secure new business sales calls/appointments
  • Telemarketing
  • Communicate and follow through with hotel departments to ensure that the sales commitment is being fulfilled
  • To assist with market intelligence and information gathering of benefit to the hotel.


  • Comply with and ensure adherence to all of the hotel’s policies and procedures
  • Comply with all occupational health and safety policies and procedures
  • Attend all scheduled meetings
  • Maintain a good working relationship with all staff and colleagues throughout the hotel and sister properties
  • Maintain in good working order all hotel property in your possession
  • To maintain a positive and professional attitude at all times
  • Have working knowledge of budget targets and develop strategies to achieve set targets
  • Develop methods and initiatives to increase departmental revenue within the sales team


  • Communicate effectively with all other departments
  • Attend meetings, training sessions and any other required meeting or training session.
  • Identify opportunities to innovate service delivery and product offering to meet and exceed client expectations.
  • Ensure safe work practices are adopted at all time and report any OHS concerns immediately to your direct manager or HR Manager.
  • Proactively display and embrace the Company’s ROCIT Values


  • Achievement of budget revenue
  • Acquisition of key accounts
  • All client requests are followed up on and responded to within 24 hours
  • Assigned projects are completed within designated timeframes
  • Efficient communication platform is consistently maintained
  • Maintains a professional and organised work environment
  • Reports, presentations and other administrative duties are consistently on a high standard



  • Bachelor of Science in Administration or Hotel Management degree
  • Tertiary qualifications relevant to Marketing or Sales would be an advantage


  • Previous experience within a hotel sales environment
  • Responsibility for key accounts and new business generation.


  • Competent Word, Excel, PowerPoint and software packages
  • Competent Oral and Written Communication Skills
  • Strong organisational and work co-ordinating skills to handle multiple assignments and projects
  • Ability to type 65 wpm
  • Knowledge of hotel PMS (HIS, Opera)

Personal Attributes

  • ‘Can do’ attitude and a high level of energy
  • Professionally groomed
  • Able to work under pressure
  • Adaptable to change
  • Sense of humour