Outlet Manager (Spanish ONLY)

Location
Doha (QA)
Posted
02 Oct 2016
Closes
30 Oct 2016
Sector
Hotel
Job Level
Management

OVERALL OBJECTIVES

The job of Outlet Manager is executed satisfactorily when:

  • All rules & regulations are strictly adhered within the hotel including hotel’s policy on fire and safety as well as hygiene regulations including HACCP
  • The sales are driven to the outlet’s full potential and that budget is adhered to.
  • A High quality of product and service is maintained in the outlet.
  • The outlet is developed in an entrepreneurial manner, looking for opportunities to generate more business at all times.

MAIN RESPONSIBILITIES

  • Responsible for Assistant Outlet Manager, Restaurant Supervisor, Restaurant Head Waiter / Waitress, Waiter / Waitress, Host / Hostess, Outlet Cashier.
  • Set an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
  • Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example.
  • Ensure that the place of work and surrounding area is kept clean and organised at all times.
  • Execute and demand the team to execute the highest level of service and set-up standards at all times.
  • Be knowledgeable of all services and products offered by the hotel.
  • Understand thoroughly the concept of the outlet and train all employees of the outlet in regards to the concept.
  • Set an example in terms of service, products and guidance of the team that reflects the concept.
  • Actively participate in menu design in cooperation with the outlet Head Chef.
  • Know the restaurant scene and gastronomic character of the destination and be recognized in the market.
  • Perform up selling for all items offered by the department assigned as well as offering alternatives.
  • Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
  • Produce reports and analysis of the outlet and present report in the monthly performance meeting.
  • Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.