Training Manager

Kuwait (KW)
Competitive Salary and Benefits
29 Sep 2016
27 Oct 2016
Job Level


  • Degree / Diploma in Hospitality Management or other related courses. 
  • Minimum of at least Three (3) years working experience in the same capacity in a 5 stars property.
  • With great attention to detail, quality, productivity and excellence.
  • Energetic and high interpersonal skills.  
  • Exceptional communication, organizational and leadership skills.

The Training Manager role is to fully support the overall business strategy through training and development initiatives.

The key responsibilities include :

  • Manage the planning, design and implementation of all training activities.
  • Design, develop and amend training programs based on the hotel's training requirement.
  • Deliver existing hotel training programs and introduce training programs to meet the overall business needs.
  • Oversee administrative tasks related to training.
  • Conduct training analysis and implement an action plan to meet training gaps.
  • Ensure that employee training records are up to date.
  • Assist in the employee developmental programs and monitor progress.
  • Conduct orientation programs and extend assistance on the on boarding process.
  • Support the hotel Performance Management System.
  • Ensure a good rapport between associates and management.
  • Source training materials including Third Party Training companies if required to meet the training objectives of the hotel.
  • Collaborate with Department Heads and provide an action plan to meet training needs. 
  • Ensure a friendly, motivated and attentive attitude.
  • Ensure that health, safety, sanitation, emergency and fire fighting rules and regulations are strictly adhered to.
  • Stay up to date with the industry trends related to the field of training and development.
  • Perform other assigned duties that contribute to the Hotel's mission and objectives.