Director Operations

Recruiter
IHS recruitment
Location
Sri Lanka (LK)
Salary
Salary Negotiable
Posted
28 Sep 2016
Closes
26 Oct 2016
Sector
Hotel
Job Level
Management

Specific job responsibilities

·         Regular tours all hotel facilities, back and front end of the house to ensure the highest possible cleanliness, maintenance standards are met and take notes on operational concerns.

·         Reviews the Duty Manager’s report and Security log daily, address and follow through on problem areas.

·         Regularly provides GM with maximum digestible information on problems, achievements etc. in all areas of operations.

·         Ensures daily communication with all supervised departments through daily briefing, monthly meetings or other alternative means.

·         Report and share quality improvement decisions.

·         Establish business relationship with Government entities; i.e. ministries, police and other relevant authorities

·         To ensure the hotel maintains all necessary permits / licenses

·         To draft a ‘Crisis Management Plan’ for the hotel

·         Conducts daily inspections of public and heart-of-the house areas

·         Personally reviews the Duty Manager’s log daily and assigns problem areas to relevant Dept. Heads for follow-through

·         Ensures daily communication with all supervised departments through briefing or alternative means

·         Attends operations departmental meetings as scheduled, or initiates said meeting in the absence of the GM

·         Regularly provides GM with maximum digestible information on problems, achievements etc

·         Maximize revenues

Candidate’s requirements

·         Must have University or Bachelor’s Degree in related discipline preferred

·         Must have a strong background in Food & Beverage operations

·         Minimum of 5 years experience in a managerial role in Food & Beverag