E Commerce Manager
E Commerce Manager
As a E commerce manager you are responsible to maximize revenue through room reservation by setting proactive selling strategies and action plans in order to achieve the budgeted revenue. Your job will include key responsibilities such as:
Setting and implementation of a continuous pro-active, selling strategy and action plan, which will drive the optimization of hotel profits
Have the foresight to capture any unexpected opportunities and implement recovery plans to counter act threats to business
Oversee the maximization of revenues through the combined efforts of the Reservations, and Sales Departments.
Assist the Sales & Marketing team in the preparation of month end report
Prepare necessary data required for revenue budgets and assist management team in preparing yearly budgets
Ensure Hotel Group strategies and structure are met at all times
Education, Qualifications & Experiences
you should ideally have a degree in the hospitality field with previous experience in a similar role for minimum two years within the Reservations / Revenue Department of a hotel.
Excellent written and verbal English communication skills and strong interpersonal and negotiation skills are essential. Computer literacy and previous experience with Opera is a must.
Knowledge & Competencies
The ideal candidate will proactively contribute to the development of hotel goals and understand and anticipate customer needs with an outgoing, charismatic and approachable character. You will display a high level of professionalism with a high degree of impact and influence within all levels of operations and be self motivated with a pro-active approach. You portray a structured and goal oriented work philosophy and possessing following additional competencies:
Highly competent in GDS, Extranets
Competent Word, Excel, PowerPoint , Outlook and related software packages
Team player and a leader
Drive for Results