Director of Food & Beverage at Crowne Plaza Dubai


Full job details

Crowne Plaza Hotels & Resorts - Middle East & Africa
Job Type
Food & Beverage, Food & Beverage Director
Job Level
Do you see yourself as a Director of Food &

What's your passion? Whether you're into scuba diving, golf
or dancing the tango, at IHG we're interested in you. We love people who apply
the same amount of passion and precision to their jobs as they do to their
hobbies - people who put our guests at the heart of everything they do. And
we're looking for more people like you to join our friendly and professional
team - people that help us
create great hotels guests love.

The Crowne
Plaza Dubai is an upscale hotel brand located along the business area of Sheikh
Zayed Road with over 568 rooms, 13 international restaurants and bars, and has
one of the largest meeting, conference and banqueting facilities in the UAE.

We are looking for reassuring, social, goal-oriented, dynamic,
confident people to join around 700 colleagues
who are committed to maintaining the highest standards of quality and service
which define our company.  We value the passion and enthusiasm of our
colleagues, and encourage you to share your passion when you work with us.

At the
moment, we are looking for a Director of Food
& Beverage
to join our
enthusiastic, warm and friendly Food & Beverage team at Crowne Plaza Dubai


As the Director of Food
& Beverage
, you will develop and set Food & Beverage
strategies for the hotel to ensure F&B revenue goals are achieved, tactical
plans are created and implemented.


• Monitor the department’s actual and expected sales to
ensure revenue goals are met or target exceeded and opportunities are
identified and addressed.

• Develops and Manage Food and Beverage budget
• Ensures food & beverage policies are in place in
areas and followed by all related employees.

Achievement of budgeted food sales, beverage sales, labour
costs and profitability

• Involve in recruiting food & beverage leadership
team members who demonstrate strong food & beverage background, creativity
and entrepreneurial leadership to meet the business needs of the operation.

• Provides support, guidance and direction to
subordinates, including monitoring of performance.

• Coaches food & beverage leadership team to
effectively manage wages, food & beverage cost and manageable expenditures.

• Ensures that expectations and objectives are clearly
communicated to subordinates

• Ensures employees are treated fairly and equitably.

• Provides services that are above and beyond for Guests
satisfaction and problem resolution.

• Develops service by communicating and supporting the
team to understand guest needs, providing guidance, feedback, and individual
coaching if required.

• Reviews results from comment cards and guest
satisfaction with the team and provide suitable corrective action is taken.

• Reviews comment cards, guest satisfaction results and
other data to identify areas of improvement.

• Empowers and support the team to provide excellent guest

Responsible for food and beverage operations, including
Restaurants/Bars, Room Service and Banquets/Catering, where applicable. This
role directs the development and implementation of departmental strategies and
ensures implementation of the brand standard strategy, ensures employee
satisfaction, and focuses on growing revenues and maximizing the financial
performance of the department. Develops and implements schemes that bring
products and services to meet or exceed the needs and expectations of the Guests,
property employees and provides a return on investment.

Degree from an accredited university in Food Service
Management, Hotel and Restaurant Management, Hospitality, Business Administration,
or related major, 4 years’ experience in the food and beverage operations.

In return we offer competitive pay and
benefits, and a chance to work with a great team of talented people. Most
importantly, we'll give you the Room to be yourself.

So what's your passion? Please apply
on-line and tell us how you can bring your individual skills to IHG.

We are an equal opportunity employer

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