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ASSISTANT EXECUTIVE HOUSEKEEPER

Al Ain, Abu Dhabi (AE)
COMPTETIVE PACKAGE

Full job details

Recruiter
Danat Al Ain Resort
Posted
28/09/2016
Ref
AEHK
Location
Al Ain, Abu Dhabi (AE)
Job Type
Housekeeping, Executive Housekeeper
Sector
Hotel
Job Level
Management
 

Scope Of Work: 
To assist the Executive Housekeeper to manage the Housekeeping department, and all other related sections to be a most effective and profitable unit and to assist other departments to maintain and improve the services provided to the guests and fellow colleagues.

Job Responsibilities:
1. Screens and acknowledges daily work schedules.
2. Inspects entire hotel & premises as frequently as possible, to ensure all areas are kept clean and in good condition.
3. To prepare and issue room status reports.
4. Distributes and control keys to Housekeeping colleagues.
5. Maintains proper record and control procedures for lost and found items.
6. Ensures that par stocks of operating supplies and equipment are met the standard procedures of Housekeeping.
7. To demonstrate the 12-Service Excellence Basics and ensure the whole of the Housekeeping and Laundry departments continually follows the same.
8. Keeps updated with new products in the market. 

HR Responsibilities: 
9. Conducts performance evaluations as required regarding colleague probation periods, annual performance reviews, promotion or transfer consideration and salary reviews.
10. Regularly solicits feedback from supervisors on colleague performance as well as making personal observations and discusses the same with Executive Housekeeper.
11. In conjunctions with the Executive Housekeeper establishes comprehensive training programmes for the department.
12. Evaluates departmental training sessions.
13. Personally conducts training for all Housekeeping colleagues as required.

Financial Responsibilities:
14. Supervises staff activities to maximize revenue and minimize costs.
15. Implements strategies aimed at cost minimization, productivity maximization without reduction of Quality Standards. 

General Responsibilities: 
16. Attends Management meetings and daily briefings in the absence of the Executive Housekeeper.
17. Ensure effective two way communication within the department by regular departmental communication meetings and daily briefings.
18. Ensures that the appropriate standards of conduct, dress, hygiene, uniform and appearance are maintained for all colleagues within the Housekeeping and Laundry departments.
19. Strictly adheres to the hotel's Policy on Confidentiality and Ethics.
20. To ensure self and all Housekeeping department colleagues actively participate in all EHSMS requirements.
21. To carry out any additional tasks and projects as requested by the Executive Housekeeper.

Job Requirements

Competencies & Skills
Essential 

Accountability
Ethics/Integrity
Winning Attitude
Communication Skills 

Desirable/Preferable 
Embraces Change
Strategic Thinker
Learning and Continuous Development
Teamwork/Team Player 

Personality Traits
Essential 

Confident
Self Motivated
Outgoing & friendly 

Desirable/Preferable 
Creative
Sense of Humour
Energetic 

Knowledge & Language
Essential

Excellent Working Knowledge of OPERA
Excellent Working Knowledge of Cleaning Systems
Advanced Spoken and Written English 

Desirable/Preferable 
Good Working Knowledge of Housekeeping Hotel Classification Requirements
Good Working Knowledge of EHS Management Systems
Good Working Knowledge of Preventative Maintenance Systems 

Education
Essential 

Bachelor's Degree 

Desirable/Preferable 
Master's Degree
Degree in Hospitality Management 

Experience
Essential 

Minimum 3-Years experience as a Senior Housekeeping Supervisor in 4 or 5 star hotels 

Desirable/Preferable 
Minimum of 1-Year Experience in the Same Capacity in 5 Star Hotels
International experience in the MENA region

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