Food & Beverage Waiter
- Responsible for providing a memorable dining experience for all our guests by ensuring service standards are consistently practiced.
- Adhere to Opening and Closing procedure
- To ensure that all mice en place is completed to the correct standard.
- Ensure that all working area is kept clean following the Hygiene standards
- Anticipate guest needs, respond quickly and acknowledge all guests by maintaining positive guest relations at all times
- Maximise revenue through effective up-selling and high customer service standards
- Handle and resolve guest concerns promptly.
- Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
- Adhere to all payments, cash handling and credit policies/procedures
- Assist in carrying out inventories of operating equipment and linen as per schedule
- Minimum 1 year experience in a 4-5 star hotel property
- Proficient in English
- Warm & engaging personality
- Excellent communication and interpersonal skills
- Able to work well under pressure