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Starwood Hotels & Resorts Worldwide, Inc. is one of the leading hotel and leisure companies in the world with more than 1,300 properties in over 100 countries and over 180,000 employees at its owned and managed properties. Starwood is a fully integrated owner, operator and franchisor of hotels, resorts and residences under the renowned brands: St. Regis®, The Luxury Collection®, W®, Westin®, Le Méridien®, Sheraton®, Tribute Portfolio™, Four Points® by Sheraton, Aloft®, Element®, along with an expanded partnership with Design Hotels™. The Company also boasts one of the industry’s leading loyalty programs, Starwood Preferred Guest (SPG®). Please visit www.starwoodhotels.com for more information.
Aloft Abu Dhabi - the first hotel to open in our EAME Division (Europe, Africa and the Middle East), introduces style at a steal to a modern Middle Eastern metropolis.
Boasting 408 spacious loft-like rooms, cutting-edge technology and a vibrant, energizing social atmosphere, Aloft Abu Dhabi is ideally positioned in the ultra-modern Abu Dhabi National Exhibition Centre (ADNEC), a micro-city of restaurants, a marina and only 20 minutes away from a bustling downtown featuring cosmopolitan culture, lush public parks and a scenic promenade.
The Revenue Manager is responsible for executing strategic and tactical implementation of Starwood Revenue strategy, maximizing hotel room revenue through effective pricing and inventory management. The functional responsibilities of this position support the Divisional Strategic Plan for Revenue Management.
•Develop overall pricing strategy, in alignment with Starwood EAME Divisional Pricing Guidelines, to include all market segments and distribution channels.
•Effectively manage inventory and pricing strategy in all distribution channels including branded web, 3rd party sites, Star Link, and the GDS
•Collaborate with the Internet Merchandising Manager and Director of Sales in the decision making process of promotion participation and rates thereof
•Enforce logical leisure pricing hierarchy for marketing promotion
•Closely monitor competitive pricing and understand the impact of relative pricing decisions on property performance. Set selective sell guidelines for groups and coordinate management of group business closely with the sales and banquet teams.
•Pro-actively identify Soft Spot periods and prepare a Soft Spot Revenue Management Plan, in cooperation with Sales, Marketing and On-Line, with the engagement of Corporate and Regional resources.
•Drive Market Share and Revenue Performance through proper pricing and mix management.
•Analyse competitive reports and formulate appropriate strategies through use of Deloitte & Touche Reports,The Bench, Hotelligence and Market Vision
•Responsible for effective implementation and compliance with all Starwood Revenue Management Standards, Policies & Procedures. (Rate Plans, Rate Categories, Market Segmentation, Profiles and all other PMS/IPS related RM functionality.)
•All Rate Solicitations acted upon in a timely manner and rate plans maintained and extended as appropriate. The Revenue Manager has sole responsibility for the quality of all pricing setup in the PMS system for the hotels under his/her jurisdiction (in the event of complexed properties). Act upon CRMT Audit Results and Recommendations.
•Ensure Best Rate Guarantee compliance, and minimize/eliminate BRG claims against the hotel/complex
•Ensure Starlink and other electronic distribution systems are returning appropriate availability and pricing for the following 550 days
•Responsible for administration of the online Revenue Plan and the accuracy of all rooms data as input into the system.
candidate must have exhibited strong leadership and analytical skills. Specific requirements include:
•Ability to quickly adapt to a constantly changing market with a revenue positive effect
•Analytical approach to problem solving and demonstrated ability to “think outside of the box”
•Ability to analyse financial statements and market data
•Detail orientated and hands on
•Team player with strong interpersonal skills
•Requires excellent communication skills, both verbal and written, and strong command of English in both
•Effective ability to lead, motivate and develop associates
•Ability to develop and deliver effective presentations
•Demonstrate self-confidence, energy and enthusiasm
Must possess strong computer skills, in Microsoft Office, (Excel/PowerPoint/Word) Opera PMS/S&C or Fidelio/Delphi, IPS*, PRSNet*,TLPe*,TLGO*&Revenue Plan, *where applicable
•Certification of Basic RMA Module in EAME
Professional Certification (University Degree, Hotel School Diploma).
Minimum 1 year experience as a Revenue Management Executive, Reservations Director or Manager, additional Hotel experience an asset.