Receptionist (Arab Speaking Nationals)

Location
Doha
Posted
28 Sep 2016
Closes
26 Oct 2016
Sector
Hotel
Job Level
Non-Management

Shangri-La Hotel, Doha, located in the heart of the premier business district, West Bay, is the first choice for international business travelers amongst other luxury hotels in Doha.  Shangri-La Hotel, Doha delivers a unique blend of Asian and Qatari hospitality.  Its luxurious accommodation and lifestyle facilities are complemented by the most exciting collection of dining and entertainment choices offering exceptional value. 

DUTIES:

The selected candidates will offer discerning travelers and local residents a distinctive, high quality, value for money product experience supported by efficient and friendly service. Ensures guests check-in, room escort, tour of the house for hotel guests and visitors, attends to guest comments/complaints/inquiries and takes action accordingly. Maintains the guest history and monitors guest preferences during their stay. 

REQUIREMENTS:

  • At least 1+ years experience in a similar position in a 4* or 5* hotel
  • Excellent communication skills in English (oral and written). Fluency in Arabic is a must.
  • Excellent technical skills in Opera and computer skills
  • Has exceptional ability to handle guests needs would be an advantage
  • Has a pleasing personality and engaging skills
  • Has the right attitude and passion to do the job
  • Applicable only to female candidates