Sales Manager – Corporate

Competitive salary available

Full job details

Kempinski - Mall of the Emirates
Job Type
Sales & Marketing, Sales Manager
Job Level

Job Description


Hoteliers since 1897, Kempinski have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of its European heritage.

A luxurious alpine retreat in the heart of the desert, Kempinski Hotel Mall of the Emirates is a landmark Dubai hotel and one of Kempinski’s most unique city properties. It combines exciting shopping, entertainment and dining options with lavish accommodation, including 15 spacious but cozy ski chalets overlooking Ski Dubai.

The incumbent in the position is responsible for managing the Corporate Market, which includes developing new business, negotiating contracts and maintaining good relations with actual clients in order to meet and exceed the targets set for the Corporate Market.

Maintains good relations and solicits daily room night production of groups and conference business from the existing Corporate accounts in order to meet sales targets.
Organizes VIP’s arrivals, welcomes and provides them with assistance during their stay upon needs according to the Kempinski standards and in order to meet guest satisfaction.
Plans sales activities by identifying potential customers, organizing sales calls and sales blitz to develop new business.
Negotiates new contracts and renewals in order to meet sales targets.
Coordinates with Front Office, Banqueting and Food & Beverage Department all specific guest requirements from CORP Markets.
Prepares a monthly sales activities report on the Corporate Market, including companies and embassies.
Achieve monthly budget goals and new business targets.
Set up and maintain good working relationship with all other areas of the hotel’s operations, such as Front Office, Food and Beverage, Accounting, Reservations etc.
Follow-up with clients before, during and after the function/event/stay to ensure repeat business.
Handle complaints and pass to Assistant Director of Sales.
Follow-up leads provided by Global Sales Offices.
Research and present lost business reports at the Monthly Sales Meetings.
Provide Assistant Director of Sales with weekly sales report.
Attend various trade shows, functions as when required.
Maintain familiarity with analyze the competition from other hotels which will be designated.
Contribute to overall market plan.
Participate in training programs.
Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.
Performs any other duties as assigned to him/her by management.

High School Diploma, Hotel Apprenticeship, Higher College Education

2 years experience in a Sales position, preferably from an international 5 star hotel

Negotiation Skills
Selling Skills

Patient & friendly

Fluency in English
Proficiency in Microsoft Office software: Word, Excel
Knowledge of Fidelio/Opera- Sales & Catering

If you are being considered for this position, you will receive an invitation from us within 30 days