Banana Island Resort Doha by Anantara, is located 6 Nautical Miles at sea from downtown Doha and 20 minutes by boat from Doha International Airport on an exclusive 13 hectare island that boasts its own marina and reefs. Guests will enjoy a choice of 141 rooms, suites, pool villas and over water villas, as well as four swimming pools, four unique dining options, an Anantara spa and fitness centre, water sports, a nine hole putting golf course, cinema, children’s club, activities’ pool and dedicated family beach. This is a unique property, focused on wellness, unmatched in the Middle East.
We are currently looking for Front Office Receptionist.
Requirements for the role:
- Minimum 2 years work experience in a role such as Front Office Executive / Guest Service Agent / Guest Service Centre Agent / Guest Relations Agent / Receptionist / Concierge Agent /
- Luxury 5 star hotel/resort experience only
- Excellent written and verbal communication in English and Arabic is a plus
- Highly organized, result-oriented with the ability to be flexible and work well under pressure
- Must have the ability to handle a multitude of tasks and guest requests
- Knowledge in Micros-Fidelio (Opera) Property Management System
- Strong guest service orientation and training skills background
- Ability to work independently and prioritize responsibilities
The successful candidate will demonstrate the following:
- Always try to anticipate and exceed the needs of customers and colleagues
- Use own initiative and good judgement to solve problems in a calm and efficient way
- Enjoy working with others to achieve common goals
- Act with personal professionalism and integrity at all times
- Always conduct business honestly and fairly
- Prioritise workload effectively and be organised and structured at work
- Manage own time and pay attention to detail
- Display a positive attitude, even under pressure
- Committed to meeting and exceeding all performance standards
- Constantly look to develop own professional skills and abilities
- Perform job tasks in line with established policies and procedures
- Always try to provide a top-quality experience to all our guests.
If you feel you are the right candidate for this role, please apply online by attaching your CV (recent photograph mandatory) and a cover letter.
For more information, please visit: http://www.anantara.com/doha/