Restaurant Manager

Sharjah (Emirate) (AE)
23 Sep 2016
21 Oct 2016
Job Level

Primary function: The position is responsible for the training and running the Dubai Outlet of Gossip Café and Desserts professionally, and will be supervised by the GM - CEO. Additionally, this position is responsible for monitoring performance of the outlet, coordination with PR agencies and also making proposals for events.

Major Responsibilities: Primary duties and responsibilities include, but are not limited to, the following:

Training: - Training restaurant staff regarding Service standards, sequence of service and Product knowledge.

- Provide training on Effective communication, Hygiene and Grooming

Performance - Monitor performance of the outlet with regards to  Service and revenue.

- Monitor the service level in the restaurant and see if they meet high standards.

- Have periodic discussion/meeting with the Managers to check if they meet the KPI’s and steps to improve.

Events - Producing detailed proposals for events (e.g. timelines, venues, suppliers, legal obligations, staffing and budgets).

PR - Meeting with the PR companies twice a week for relationship building and networking with clients and the media.

- Update the PR Company and the internal management on regular basis.

Working hours: 10 hours including 1 hour lunch break 6 days a week

Knowledge and Skills: Requires knowledge of Training techniques and customer service skills.

Requires effective business writing and speaking skills.

Develop strong internal and customer relationships.

Ability to multi-task, with strong organizational and time management skills.

Must be punctual, organized, and well-prepared

Able to problem solve and work independently.

Education : University Graduate

Experience : More than 2 years of work experience in the hospitality industry

Prepared by: Preetha Jayan

Position: HR Manager

Date: 11/02/15

Authorized by: Mr Vikram Rajan

Position: Operations Manager

Date: 11/02/15

I understand and accept the above requirements and responsibilities, and I will comply with these terms and conditions to the best of my ability