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Data Processor Supervisor (Al Maqam)

Saudi Arabia - Mecca

Full job details

Swissôtel Makkah, Saudi Arabia
Saudi Arabia - Mecca
Job Type
Front Office, Front Office Agent
Job Level
Data Processor Supervisor (Al Maqam) Primary Location :   Kingdom of Saudi Arabia-Makkah-Swissôtel Makkah Employee Status :   Regular    

“a passion for perfection”    Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use & develop their knowledge to reinvent their career path.    Data Processor/Police Clerk Supervisor    Summary of Responsibilities: The main responsibilities and tasks of this position are as listed below, but not limited to these:    
  • To consistently offer professional, friendly and engaging service
  • To coordinate and provide all administrative support to the Reception agents
  • To confirm guest reservation correspondence and ensure correct information, such as passport details has been input in the system
  • To ensure all guest arrival and departure details and event details are recorded on daily basis
  • To communicate and coordinate individual guest detail equests with other departments as required
  • To maintain all employee records within the Front Office
  • To follow department policies, procedures and service standards
  • To follow all safety policies 
  • Other duties as assigned
  Qualifications: We are looking for a well organized and creative candidate with excellent communication and interpersonal skills, who is able to display a “passion for perfection” and work in a dynamic environment. In addition, the candidate should possess:
  • Previous Hotel or Administration experience an asset
  • Previous experience using a Property Management System an asset
  • Computer literate in Microsoft Window applications required
  • Must possess strong verbal and written skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively with fellow colleagues as part of a tea 
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
   Physical Aspects of Position: 
Physical aspects of the position include but are not limited to the following: 
  • Frequent standing, walking and sitting throughout shift
  • Occasional kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps
   Swissôtel Hotels & Resorts offers broad career development possibilities within a growing international group and competitive conditions of employment.    If you feel you are ready for your next professional challenge, send us your application today.
      Job Level :   Management / Supervisory Schedule :   Full-time Shift :   Rotating / Shift Work Travel :   No Closing Date :   11.Oct.2016, 4:59:00 AM Job Number:   SMK00854
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