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Front Office Supervisor

United Arab Emirates - Dubai

Full job details

Recruiter
Sofitel Dubai Jumeirah Beach
Posted
22/09/2016
Ref
229281
Location
United Arab Emirates - Dubai
Job Type
Front Office, Front Office Manager
Sector
Hotel
Job Level
Management
 

Job Description

 

To oversee the daily operations at the front office and support the team with their daily tasks whenever needed.

To control the arrivals blocking all the rooms according to guest requests, needs and arrival time.

To ensure that all guests receive a warm welcome and that they enjoy their stay being offered the finest personal service.

To check the departure lists and to ensure check-out times are respected.

To ensure accurate and rigorous financial controls are in place and followed by the team.

To ensure guest issues are dealt with in a timely and professional manner and are communicated to all concerned.