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Laundry Attendant

United Arab Emirates - Abu Dhabi

Full job details

Recruiter
Rosewood Abu Dhabi
Posted
22/09/2016
Ref
9705
Location
United Arab Emirates - Abu Dhabi
Job Type
Housekeeping, Housekeeping Attendant
Sector
Hotel
Job Level
Non-Management
 

OVERVIEW/BASIC FUNCTION:

 

Process all soiled hotel bed linens, terry and food and beverage table linens by operating all laundry/dry cleaning machinery in accordance to hotel's standards.  Clean, press and finish staff and guest garments, as well as designated guest room fabrics and articles.

 

 

RESPONSIBILITIES:

 

 

·          Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.

 

 

·          Ensure that standards are maintained at a superior level on a daily basis.

 

 

·            Operate the ironing and folder machines according to specifications.  While processing cleaned articles through the machines, check the cleanliness and condition of each; separate damaged/stained articles.

 

 

·          Fold cleaned articles and stack into designated amounts by type and size.  Place stacks in specified carts for distribution.

 

 

·          Replenish F&B closets with clean linens on a daily basis.

 

 

·          Document and process guest requests for laundry, dry cleaning and pressing of garments, hotel uniforms and

 

       designated management garments in accordance with departmental specifications.

 

 

·          Operate wet cleaning equipment and use specified chemicals according to procedures. 

 

 

·          Process and finish garments according to garment labels.

 

 

·          Separate stained/damaged hotel uniforms and determine status for repair, recleaning or discard; maintain

 

       continuous inventory of discard uniforms.

 

 

·          Place finished wet cleaning garments in designated areas for distribution.

 

 

·          Maintain accurate poundage records of dry cleaning and laundry according to departmental procedures.

 

 

·          Maintain accurate piece count of iron, towel, and pillows.

 

 

·          Report faulty equipment, damaged garments/linens, shortages, maintenance needs, safety hazards and problems to

 

       supervisor.

 

 

·          Remove lint and debris from drains, dryer filters and change filters as specified in departmental procedures.

 

 

·          Maintain cleanliness and organization of work areas throughout shift.

 

 

·          Transport trash containers to dumpster, empty and clean according to standards.  Adhere to recycling procedures.

 

 

·       Breakdown and clean work areas/equipment according to departmental standards.

 

 

·          Use designated chemicals, supplies and equipment to clean laundry room floor.

 

 

·          Maintain cleanliness and organization of supply/storage closets in accordance with departmental procedures.

 

 

·          Restock work areas for next shift as assigned.

 

 

·          Wax iron/towel folder twice daily or as needed.

 

 

·          Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow employees.

 

 

·           All other duties as required.

 

 

 

QUALIFICATIONS:

 

 

·          Experience:                         Previous experience in a similar position.

 

 

·          Education:                          High school diploma.

 

 

·          General Skills:                      Must be able to perform job functions with attention to detail, speed and accuracy;

 

prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.

 

 

·          Technical Skills:                  Knowledge of laundry/dry cleaning equipment and chemical handling; knowledge of

 

                                         finishing techniques for all types of fabrics; ability to operate all machinery in

 

                                         laundry/wet cleaning areas; ability to follow directions; ability to remain extremely

 

                                         alert while operating machinery; ability to exert physical effort in the movement of

 

                                         bundles of soiled/cleaned bed linens, terry and food & beverage linens into/out of

 

                                         laundry machines; ability to endure working in areas of high temperatures with

 

                                         accumulations of lint.

 

 

·          Language:                           Required to speak, read and write English, with fluency in other languages preferred.

 

 

·          Physical Requirements:         Must be able to exert physical effort in transporting _____ pounds, endure various

 

physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.

 

 

·          Licenses & Certifications:     None required.

 

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