F&B Team Leader-In Room Dining
Competitive Salary plus Benefits
Full job details
- Works in close cooperation with the Kitchen and Stewarding
- He / she conducts / attends regular training sessions with the assigned team in line with the departmental SOP’s i.e. guest care, product knowledge, grooming standards, up selling, SOS, etc.
- Monitor’s duty schedules for the respective team.
- Ensures the proper appearance (condition of uniforms) and grooming of assigned staff.
- Works towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours.
- Maintains a professional / friendly relationship with the outlet patrons to ensure their well-being.
- Makes himself / herself familiar with all menus, promotions and other relevant issues concerning the outlet (product knowledge).
- Contributes to the upkeep of the outlet’s database of regular guests.
- Reports cleanliness and maintenance issues to the departments concerned.
- Resolves guests’ complaints directly or consults with immediate Supervisor.
- Does all mis en plus work according to a whole day service requirements
- Prepares all store requisitions for signature (operating material, food products and beverages) and ensures the accurate delivery of goods.
- Attends regular departmental meetings and conduct’s briefings (on behalf) and contributes to an open communication with in the assigned team.
- Familiar with the outlets menu and promotional activities.
- Contributes to meet / maximize the monthly revenue budget for the respective outlet.
- Familiar with the company’s internal policies and safety procedures.
- Carries out other related assignments or tasks entrusted by the Food & Beverage from time to time.
- To ensure that a check is made and recorded in the POS system for every food & beverage sale in the outlet.
- To ensure that a check is made and recorded in the POS system for any meals consumed by employees, or any service offered to guests as complimentary or entertainment.
- To open a guest check in the POS system, punching orders, splitting and transferring tables, settling checks as cash, room charge, credit card or city ledger.
Yassat Gloria Hotel & Hotel Apartments shall provide an equal opportunity in all aspects of employment and career progress when it comes to gender, nationality, religion, ethnicity, disability and shall not tolerate any illegal discrimination or harassment of any kind.