Waiter

Expiring today

Location
Mauritius
Posted
22 Sep 2016
Closes
26 Sep 2016
Sector
Hotel
Job Level
Non-Management

 

JOB SUMMARY

The waiter serves a table according to the standard procedures.  He controls the cleanliness, condition and completeness of place settings, plates and dishes, table cloths and napkins on tables.

DUTIES & RESPONSIBILITIES

  • Responsibilities and   duties for this position shall include, but not limited to the following areas and activities:
  • You are responsible for a clean and proper mise en place.
  • To send the silverware for polishing to the stewarding department as assigned by superiors.
  • Carry food and beverages from kitchen / bar to service area professionally.
  • Serve guests according to set standard and procedures.
  • Collect soiled dishes from the tables and service stations and to dispatch to dish washing area.
  • Assists Chef de Rang in their tasks
  • Maintain cleanliness in the Restaurant, service station and back area.
  • Set up display/buffet counter with plates/ name tags / cutleries for different services.
  • Complete mise en place before the service starts
  • You are assigned to set up tables and serve meals.
  • Pick up requisition from storeroom as assigned to set up tables and serve meals.
  • Assist in greeting and seating the guests.
  • To know the menu as well as chef’s specials, buffet items and beverage list.
  • Answer to guests queries and to refer any complain / suggestion to Outlet Manager or his Assistants.
  • Take Guests order and process same on Micros         
  • Ensure table is cleared once guests have finished their meal, raise bill on Micros and present to Guest.
  • Proceed to Front Office for cash billing, collect receipt and handover to Supervisor/ manager in charge who will process billing and settlement on Micros.
  • For card payment, to direct same through the Supervisor/ Manager in charge.
  • Before bidding farewell, ensure that guest has correctly signed their bill and settle accordingly.
  • Maintain grooming as per standard at all times
  • To participate in training courses as provided by management ?

JOB REQUIREMENTS

  • School Certificate
  • NTC 3 in Food & Beverage
  • Minimum 1 year's experience
  • Well-Groomed and good appearance
  • Communicate effectively in English & French
  • Ability to work in a team and under pressure
  • Positive Attitude