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Laundry Shift Leader

United Arab Emirates - Dubai

Full job details

Marriott International - Middle East and Africa
United Arab Emirates - Dubai
Job Type
Housekeeping, Executive Housekeeper
Job Level
Description   Dubai is a cosmopolitan city built on irrepressible ambition and unsurpassed luxury. Home to the world’s tallest building, the largest shopping mall, the iconic Palm Jumeirah and now the landmark JW Marriott Marquis Dubai, it is a place for those who seek the best the world has to offer.   The Marquis brand is a quality standard for the finest properties in the Marriott portfolio, synonymous with intuitive service and refined taste. The JW Marriott Marquis Dubai has instantly gained status as one of the region’s most compelling destinations, offering service and facilities that have been carefully crafted around the expectations of the world’s most discerning travelers.   Comprising two iconic towers, the JW Marriott Marquis Dubai stands elevated above Dubai’s Business Bay on Sheikh Zayed Road, the heart of one of the most desirable locations in the city.   The hotel features elegantly conceived accommodation, outstanding event and business facilities, a collection of 14 stylish bars and restaurants and the haven of health and relaxation that is Saray Spa and Health Club. A marriage of rich and colorful cultural inspirations and design finesse makes it a destination with distinctive character and ambience.  

  JOB SUMMARY  Maintaining and supervise an efficient cleaning and servicing operation to rooms, bathrooms, corridors, Public Areas and service areas as allocated. To make sure that the rooms are to the Marriott standards. To train and develop the other Housekeeping associates. To maintain costs within the Department . To obtained the highest possible and balanced Brand Standard audit certification and departmental productivity.   Candidate Profile Experience
Previous experience in housekeeping  

Skills and Knowledge
Communication skills                                                                                                                                                            Ability to interact with different cultures Ability to balance department guests and associates needs Training skills Good oral and written communication skills in English Able to work under pressure at times Ability to be versatile  

Essential Functions:


  •    To be changed and ready for work at appointed time as shown on Rota.  Ensuring your uniform and badges are worn as to Hotel Standard.  If you are sick, ring in before duty commences and speak to the Housekeeping supervisor, assistant Housekeeper 
  • To sign for any keys you may have and to be responsible for that key during your shift.  Never loan your key to anyone, even a work colleague.  Return and sign key back in before leaving the hotel.
  • To conduct departmental opening up / closing down procedures according to shift allocation.
  • To systematically check all bedrooms (departures, stays, ready vacant rooms) to ensure they have been cleaned and serviced to brand standards
  • To supervise the work of the room attendants providing assistance and support and taking corrective measures should the standard of work deviate from the Hotel standards
  • To regularly hand back ready rooms to reception to ensure that no guests are waiting for rooms.
  • Inform the office Co-ordinator of any discrepancies extra departures, extended stays or vice-versa
  • To ensure any V.I.P or special requirements are provided and are ready for guests on arrival.
  • To make sure that you carry out the day briefing and the 15 minutes training with all the room attendants and Hk associates.
  • The co-ordination of training and orientation of your team members. Maintaining training records and updating accordingly and assisting in the measuring of Hotel standards


 Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
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