Night Auditor

Location
United Arab Emirates - Abu Dhabi
Posted
21 Sep 2016
Closes
19 Oct 2016
Ref
229330
Sector
Hotel
Job Level
Non-Management
• Ensures a smooth running of the night audit
• Ensures that AccorHotels & the hotel audit guidelines are followed at all times
• Ensures overall accuracy of all rates (in house), city ledger, cash & credit card transactions
• Helps meet the department's quantitative and qualitative targets
• Helps encourage guest loyalty by developing friendly, personalized relationships from the moment they arrive and throughout their stay
• Takes into account and anticipates guests' needs
• Have the knowledge of services offered by the hotel and encourage the guests to use them during their stay
• Conveys the brand and hotel image through his/her irreproachable attitude
• Supervises the management of debtors, group and individual guest invoicing
• Supervises recording and cash operations while on duty
• Ensures cash management is correctly handled
• Reports immediately all discrepancies to the appropriate managers/associates
• Ensures the necessary reports are sent on time to the appropriate associates/departments

Skills

Level of Education

Bachelor / Licence Areas of study Hospitality Professional experiences

1 to 2 years Languages essential

English (Primary tongue) Essential and optional requirements

Desired candidate should be a graduate with a minimum of 1 year experience on similar position. Hospitality experience is a must. Must be computer literate with effective communication skills and an excellent command of written and spoken English.
The ideal candidate will be a hands-on professional with a passion for service quality and excellence. Outgoing, creative and eager to share the desire to deliver Novotel service standards and AccorHotels values with guests and associates

  • Excel
  • Word
  • Opéra