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Food and Beverage Hostess at InterContinental Hotel Dubai Festival City

Dubai

Full job details

Recruiter
InterContinental Hotels & Resorts - Middle East & Africa
Posted
21/09/2016
Ref
DUB004014
Location
Dubai
Job Type
Food & Beverage
Sector
Hotel
Job Level
Non-Management
 
Do you see
yourself as a Food and Beverage Hostess?



 
What's your
passion? Whether you're into tennis, shopping or karaoke, at IHG we're
interested in YOU. At IHG we employ people who apply the same amount of care
and passion to their jobs as they do their hobbies - people who put our guests
at the heart of everything they do. And we're looking for more people like this
to join our friendly and professional team.



 
The
InterContinental Hotels Group (IHG) properties in Dubai Festival City consist
of three hotel brands and a golf course. These include the luxury brand
InterContinental, the superior upscale Crowne Plaza, the lavish long-stay
InterContinental Residence Suites and the 18 hole championship Al Badia Golf
Club.  In addition to over 1000 bedrooms, the four properties boast a
selection of high quality restaurants and bars, an impressive 3,800 square
meter Event Centre across two levels, the luxurious Spa InterContinental,
state-of -the-art gymnasium facilities and swimming pool facilities. Between
the four properties, over 1200 colleagues are committed to maintaining the
highest standards of luxury, quality and service which define the company.



 
At the moment we're looking for a Food and Beverage Hostess to join our energetic, enthusiastic and
passionate team at InterContinental Hotel
Dubai Festival City
.



 
As a Hostess, you will make certain that appropriate welcome is being
delivered at Restaurants for guests and potential guests as well as maximizing
their dining experience using technical and individual social skills. You will
also be responsible in ensuring that the restaurant is ready to
receive guests prior to opening and that both wait staff and tables are ready
in line with opening standards, take telephone bookings and document in the
Reservation book according to restaurant standards, be attentive to guests and
resolve their complaints where possible, reporting all incidents to your
Supervisor and support the operation when it’s required. In addition, you are
required to have the full knowledge of the menu, including daily specials and
as well as the current information on all general activities of the hotel.




Ideally, you
will:



 
  • Have
    previous experience in a Receptionist role, ideally in a restaurant environment
  • Be
    familiar with restaurant reservation booking systems
  • Have
    outstanding customer service skills and a genuine passion for creating an
    excellent guest experience
  • Have
    the ability to multi task and effectively react to changing guest needs
  • Be
    a natural and confident communicator both face to face and on the telephone
  • Be
    organised and motivated and see tasks through to completion
  • Possess
    a good command of the English language
  • Be
    an excellent team player
  • Ensure
    that each guest is made to feel welcomed, comfortable and is served promptly,
    politely, and efficiently during all meal seating
 
In return
we'll give you a competitive tax-free financial and benefits package, hotel
discounts worldwide and the chance to work with a great team of people.



 
You’ll join
a team passionate about delivering memorable experiences that make our guests
feel special, making InterContinental Hotel Dubai Festival City a great place
to work. Most importantly, we’ll give you Room to be yourself



 
So what's your
passion? Please get in touch and tell us how you could bring your individual
skills to IHG.  To find out more about us or any other jobs with IHG
please look at www.ihg.com/careers



 
We are an equal
opportunities employer.



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