Director of Rooms

Recruiter
Dusit Thani Abu Dhabi
Location
Abu Dhabi (AE)
Posted
21 Sep 2016
Closes
19 Oct 2016
Sector
Hotel
Job Level
Management

Summary of Responsibilities:

 Reporting to the General Manager

 Responsibilities and essential job functions include but are not limited to the following:  

  • Consistently offer professional, friendly and engaging service
  • Lead and manage the day to day operations of Front Office, Guest Services and  Housekeeping ensuring all service standards are followed
  • Prepare annual budgets and administer in a fiscally responsible manner
  • Lead and support all areas in the achievement of their financial and operational targets
  • Control all purchases for the department, consistently aware of quality and cost 
  • Assist in the preparation of the annual strategic plan and achieve the goals and targets therein
  • Ensure effective and proactive yield management,  increasing RevPAR index within the competitive set
  • Oversee group business, reviewing and ensuring details of group resumes are met
  • Oversee the selection, training and development of all Colleagues to ensure timely recruitment and career growth
  • Follow department policies, procedures and service standards
  • Follow all safety policies 
  • Other duties as assigned

 

Qualifications:

 

  •  Experience as a Director of Rooms 
  • Ability to communicate in Mandarin and English required
  • Pre-opening experience an asset
  • Computer literate in Microsoft Windows applications required
  • University/College degree in a related discipline preferred
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times