Guest Services Executive, Premium Leisure Club - Mina A' Salam, Madinat Jumeirah
Full job details
At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and equal opportunity, employing over 14,000 colleagues from over 100 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, Africa the Middle East.
Madinat Jumeirah - The Arabian Resort of Dubai is a magnificent tribute to Dubai's heritage with two grand boutique hotels, Arabian summer houses, the exclusive Malakiya Villas, over 40 world-class restaurants and bars, a traditional souk, 3km of waterways with abras, the region's leading conference and banqueting centre, 2km of private beach, the award-winning Talise Spa, and the superlative Talise Fitness health club.About the Role
The Guest Services Executive is the main point of contact at the Premium Leisure Club. The main purpose of the role is to provide all guests with a friendly, efficient and informative service at all times. Assisting guests with any Front Office related queries as well as serving food and beverages to guests during the day and the Food & Beverage presentation timings by ensuring that customer's expectations are consistently exceeded.
The main responsibilities of this role will include:
In order to be considered for this role you will have at least one year of working experience in a similar role in a luxury five star hotel environment.
You will have excellent written and spoken English. Your experience in handling guests requests, and exceeding their expectations would be regarded as essessntial.
Your working knowledge of OPERA system and Food & Beverage would be an advantage.