• Responsible for all Bell Service activities such as luggage service upon guests’ check-in and check-out, luggage storage, message service, information service and other related tasks.
• Conduct and assist in the proper training of all Bell Service staff
• Monitor and help guests on the guest transportation bookings, especially promote hotel transportation to maximize transportation revenue.
• Coordinate the Bell Attendant’s tasks ensuring that luggage services & valet parking services run smoothly at all times
• Provide the baggage service on check in and departure of the guests as well as maintenance of the lobby area and external areas
• Perform all duties, other than the above as requested by hotel policies and management.