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Housing Maintenance Supervisor

United Arab Emirates - Dubai

Full job details

Marriott International - Middle East and Africa
United Arab Emirates - Dubai
Job Type
Hotel Management, Hotel Manager
Job Level
Description   Property Description:

Dubai is a cosmopolitan city built on irrepressible ambition and unsurpassed luxury. Home to the world’s tallest building, the largest shopping mall, the iconic Palm Jumeirah and now the landmark JW Marriott Marquis Dubai, it is a place for those who seek the best the world has to offer.


The Marquis brand is a quality standard for the finest properties in the Marriott portfolio, synonymous with intuitive service and refined taste. The JW Marriott Marquis Dubai has instantly gained status as one of the region’s most compelling destinations, offering service and facilities that have been carefully crafted around the expectations of the world’s most discerning travelers.


Comprising two iconic towers, the JW Marriott Marquis Dubai stands elevated above Dubai’s Business Bay on Sheikh Zayed Road, the heart of one of the most desirable locations in the city.


The hotel features elegantly conceived accommodation, outstanding event and business facilities, a collection of 14 stylish bars and restaurants and the haven of health and relaxation that is Saray Spa and Health Club. A marriage of rich and colorful cultural inspirations and design finesse makes it a destination with distinctive character and ambience.


Job Summary


To supervise the performance of the scheduled preventative maintenance in Housing Associates rooms, (CARE, RPM, GCPM), training rooms, and/or public spaces as required, including flipping/inspecting mattresses, box springs and assembling bed frames, vacuuming behind and underneath furniture, spot cleaning carpets and upholstery, dusting, touch-up painting, touch-up furniture ensuring that all necessary appliances are present in the room and in working order, replacing light fixtures, and inspecting and repairing grout and caulking. Maintain, repair and clean all associates rooms in accordance with the property room preventative maintenance procedures and standard guidelines.  Perform miscellaneous minor repairs such as tightening loose toilet seats, changing light bulbs, and patching holes in walls. Perform general cleaning of all associates surfaces to include tub, wall tile, hard floors, walls, windows, mirrors. Report any serious maintenance problems, unusual findings, or safety hazards immediately to the manager.

    Candidate Profile
Education High School Diploma or equivalent Prior work in engineering

Skills and Knowledge

Able to work under pressure

Team player

Able to lift and bend

Leadership skills

Training skills   Essential Functions
  • Responsible to schedule, organize, and to carry out preventive maintenance program effectively as per Marriott SOP and manufacturer guidelines.
  • Organize and supervise maintenance staff working under him. Making monthly duty roaster and adjust the shift duties as per business demand.
  • Get physically involved in projects but at the same time ensure that routine work is carried out in a timely and cost effective manner.
  • Carry out instructions, work orders or assignments given out by the Housing manager/DHR.
  • Supervise guest complaints as well as complaints from other departments regarding breakdown or malfunctioning of equipment associated with light, sound, telephones, television, plumbing or machinery.
  • Maintain log readings for water treatment on boilers, chilled water, domestic water systems and the swimming pool and keeping up to date record.
  • Follow instructions from water Treatment Company and maintain the correct dosages of chemicals to ensure complete protection of pipework and boilers surfaces.
  • Keep a close track of the performance of the engineering associates and review with chief engineer.
  • Ensure that all the preventive maintenance, work orders and assignments are carried out in a timely and cost effective manner keeping high standard of safety for each equipment and carry out weekly safety inspections of kitchen/laundry/life safety equipment and others.
  • Ensure that all logs are taken and a historical record is kept. Logs should be checked for necessary action. Keep all engineering log sheets in a proper file for record purpose.
  • Assist engineering associates in ordering the correct materials prior to commencing the work.
  • Ensure that all engineering spaces are safe, kept clean and in an orderly manner at all times.
  • Assist engineering associates in ordering the correct materials prior to commencing the work.
  • Document and keep history of all jobs completed within the housing department.
  • Prepare weekly/monthly work schedule to enable the housing department to function effectively and cost effectively. (review and discuss with Housing Manager/DHR)
  • Assist in energy conservative program, and to control utilities consumption.
  • Comply with hotel and corporate SOP’s.
  • Take logs readings for boilers/inspection of fire control room, fire pumps, etc.
  • Carry out instructions, work orders or assignments given out by the Housing manager/DHR.
  • To take active roll in the TQM process.
  • Cross train engineering associates within the department.
  • Be active member of hotel emergency rescue team.
  • Prepare weekly walk through to check all engineering critical areas for necessary action. 
  • Be active member of hotel emergency response team. To ensure that each and every job is done to a high standard and that all your work is done with quality in mind.
  • To ensure that you maintain a high level of hospitality and guest concern. Practice at all times “Empowerment” and do whatever it takes to satisfy the guest.
  • Your uniform should be clean at all times if you have to go to guest areas. Your uniform should be changed on a daily basis.
  • Hygiene is of utmost importance, please make sure that you wash before coming to work and you practice good hygiene throughout your daily routine.
  • Accident prevention and safety to be aware of all existing departmental job safety analysis and to strive to work in an accident free manner and to create a safe working environment for himself and for others.
  • As a departmental trainer, you are responsible to carry out new hire training and departmental training programme, for five and safety for hotel and staff housing.
  • Making monthly walk through with Housing Manager/DHR for all engineering related areas and take corrective action accordingly.
  • Coordinate for the maintenance work with service providers as per service agreement. Follow up all pending work. Keeping all service reports up to date.
  • Replace the duty of chief engineer during his absence and perform other administrative work as business demand.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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