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Hygiene Manager

United Arab Emirates - Dubai

Full job details

Recruiter
Marriott International - Middle East and Africa
Posted
20/09/2016
Ref
160016N8
Location
United Arab Emirates - Dubai
Job Type
Hotel Management
Sector
Hotel
Job Level
Non-Management
 
Description   You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask "why" when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn’t find in a travel guide. If this sounds like you, you’re in the right place. You’ve got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it's a place to discover, a place in the world with style like yours. That’s why we’re not just looking for anyone. We’re looking for someone like you.  
Qualifications

    JOB SUMMARY   Position is responsible for ensuring that operations are in compliance with hygiene and food safety standards.   CANDIDATE PROFILE   Education and Experience
  • High school diploma or GED; 3 years experience in related professional area. OR
  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in housekeeping or related professional area.  
CORE WORK ACTIVITIES   Managing Hygiene and Food Safety Operations
  • Ensures compliance with Brand Standard Audit (BSA) requirements of Marriott International throughout the operations.
  • Ensures compliance with the documentation system in the BSA through out the operations.
  • Advises and supervises food handlers on the proper food handling practices and ensures their observance.
  • Identifies key areas of risk in various food operations for early remedial actions.
  • Ensures compliance with food and hygiene regulations, licensing conditions and codes of practice relating to food businesses.
  • Acts as a focal point of contact with the Food & Environment Hygiene Department (FEHD).
  • Provides technical advice on product labeling issues for fulfilling government requirements.
  • Provides in-house food hygiene training for all the food handlers, (e.g. new hires and trainees).
  • Handles complaints or enquiries from customers and FEHD on food hygiene matters.
  • Conducts daily kitchen inspections on the personal, environmental and food hygiene conditions and provides a corrective action plan and keeps records on the findings.
  • Checks daily cleaning status in kitchens with respective kitchen managers and stewarding.
  • Ensures the temperature of refrigerators and freezers are up to the standard.
  • Coordinates microbial food tests with kitchens and laboratory in case of new products/suppliers and suspected food borne illness complaints.
  • Conducts monthly vendor inspection with the Purchasing and Executive Chef.
  • Conducts monthly internal BSA inspection with Executive Chef and Stewarding.
  • Conducts monthly TOP5 kitchen/equipment condition inspection, and identify non-conformities/defects with the Engineering.
  • Liaises with Pest Control Company for any ad hoc pest issues in the operations, and reviews the pest control performance.
  • Maintains and makes improvements to hygiene standards.
  • Maintains documentation on all hygiene and food safety standards throughout the operation.
  • Works closely with the Learning team and conducts Great Food Safe Food Training sessions to all food handlers.
  • Regularly review and refresh the food safety standards of all food handlers within the hotel premises.   MANAGEMENT COMPETENCIES

Leadership
  • Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.   
  • Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
  • Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
  • Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Managing Execution
  • Building and Contributing to Teams - Actively participates as a member of a team to move the team toward the completion of goals.
  • Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
  • Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Building Relationships
  • Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. 
  • Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
  • Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability
  • Organizational Capability - Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit.
  • Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise
  • Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
  • Business Acumen - Understands and utilizes business information to manage everyday operations.
  • Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct.
    • Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
    • EIWO (Everything In Working Order) - The ability to inspect and identify guest room components  (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies.  This includes reporting procedures.
    • Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
    • Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.
    • Purchasing and Materials Management - Knowledge of practices and procedures needed to maintain material, equipment and supplies; including vendor identification and contract negotiation, supply requisition and purchasing, and inventory control.
  • Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
    • Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
    • Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
    • Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
    • Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents.
    • Writing - Communicates effectively in writing as appropriate for the needs of the audience.

   

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
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