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United Arab Emirates - Dubai

Full job details

Millennium & Copthorne - Millennium Airport Dubai
United Arab Emirates - Dubai
Job Type
Front Office, Concierge
Job Level
Bellman   -   ( 1600002E ) Description  

Welcome to our World

Our Vision at Millennium & Copthorne Middle East and Africa is to be the preferred hotel company for our guests, colleagues, and owners while achieving exceptional growth.


We have an Ambition to operate 100 preferred hotels by year 2020.


Job Location

Millennium and Copthorne Airport Hotels are located a short drive from Dubai International Airport and its proximity dictates the fast paced operation with over 1,000 arrivals and departures on a daily basis. However nestled within the complex is our resort style pool and landscaped gardens, proving a peaceful place for our leisure travelers and business guests to unwind after a long day.


We have been constantly evolving over the last 2 decades, along with the city of Dubai. We pioneered the Italian Restaurant scene with Da Vinci’s Restaurant, and Biggles British Pub endures as one of the city’s favorite watering holes. We opened a wing exclusively dedicated to Emirates Airlines lay-over passengers. We have recently added 225 more guest rooms, and are anticipating our 3 new food and beverage outlets and banqueting facilities to come on line in the near future.


To date both Hotels complexion compasses 942 Rooms and Suites across two properties, 6 food and beverage outlets, 24hr room service, 2 business centers, and a Resort Style pool and gardens.

Main Duties and Responsibilities:

  • To provide efficient, timely and safe transportation to all hotel guests.
  • Be familiar with all hotel facilities, hours of operation and current promotions
  • Have knowledge of Bellman duties and responsibilities
  • Assist guest with luggage, when arriving or departing from the hotel
  • Assist guest with loading/offloading form the vehicle
  • Be familiar with local area services, offices, attractions, restaurants, etc
  • Able to provide directions to various destinations within the city
  • Suggests recommendations according to guest needs
  • Be fully aware of all safety and emergency procedures
  • Be security conscious at all times, inform manager of anything suspicious
  • Courteously greeting guests and provide them high quality service
  • Escorting guests to their respective hotel rooms



Education and Training Requirements:

  • Must be a graduate of Hotel Management or any related course.
  • Training certificate of Customer Relations, Hotel Managements or any related training.
  • Applicants must have 1-2 years’ experience in hotels.
  • Wide knowledge and expertise in guest service
  • Must have knowledge in hotel managements
  • Must know how to assist foreign guests
  • Skills in speaking foreign languages are a plus.
  • Must be courteous at all time

  Primary Location :   AE-Dubai Job :   Front Office Organization :   Millennium Airport Hotel Dubai Schedule :   Regular Shift :   Standard Employee Status :   Entry Level Job Type :   Full-time Job Level :   Rotating Travel :   No Job Posting :   Aug 6, 2016, 7:20:52 AM
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