E-commerce Manager

Location
United Arab Emirates - Abu Dhabi
Posted
19 Sep 2016
Closes
26 Sep 2016
Ref
226626
Sector
Hotel
Job Level
Management
To provide a courteous, professional, efficient and flexible service at all times, following Novotel and Ibis Gate standards of performance, by e-mail, phone or in person
To be entirely flexible and adapt to rotate within different sub departments of the Sales and Marketing Department or any other Department of the hotel as assigned
To be entirely flexible and adapt to rotate within different sub departments of the Sales and Marketing Department or any other Department of the hotel as assigned
Fully aware of the ACOR values 
Should perform other duties assigned by superior(s). 
Involved in developing marketing campaigns to promote a product, service or idea. It is a varied role that includes planning, advertising, public relations, event organization, product development, distribution, sponsorship and research
Liaising and networking with a range customers, colleagues, suppliers and partner organizations
Communicating with target audiences and managing customer relationships
Involved in advertising opportunities and assist DOSM with placing adverts in the local press national or campaigns on the radio
Managing the production of marketing materials, including leaflets, posters, flyers, newsletters, e-newsletters, rack brochures, HTMLS
Coordinating with designers (if needed) and printing agencies
Organizing photo shoots if requested & be knowledgeable of Accor photo library
Maintaining and updating customer databases for Marketing
Conducting market research/surveys, actively in marketing intelligence. Monitors competitors activities at all times
Be actively involved in marketing planning and strategies with DOSM
Development and execution of the online marketing activities to drive business
Responsible to submit weekly marketing report with detailed activities
Main coordinator for Facebook, Twitter, Trip Advisor
Responsible to submit every Monday Trip advisor & GSS comment reports of both hotels
Actively involved in suggesting ideas to enhance traffic in F&B outlets
Regularly review competitive websites in terms of product range, marketing
Reports directly to the Director of Sales & Marketing

Skills

Level of Education

Bachelor / Licence Areas of study Marketing Professional experiences

3 to 5 years Languages essential

English (Primary tongue) Essential and optional requirements

  • Excel
  • Power Point
  • Word
  • Photoshop