Front Desk Agent at InterContinental Dubai Marina


Full job details

InterContinental Hotels & Resorts - Middle East & Africa
Job Type
Front Office, Front Office Agent
Job Level

What's your passion? Whether you're into bird watching, baseball, or board games at IHG we're interested in YOU! We employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our dynamic & committed team at the InterContinental Dubai Marina.


Set in an urban waterfront city-within-a city, the newly opened luxurious InterContinental Dubai Marina,  offers its guests the perfect location to combine business and leisure, together with all the advantages of a vibrant, chic and refreshingly new hotel experience.



We are currently searching for an Front Desk Agent to join our team. This challenging position has the responsibilities that include handling Check In and Check Out, ensuring that all room details are recorded accurately, ensuring that billing instructions are clarified upon arrival, up-dating the guest folio and balancing all transactions at the end of every shift.  You will play a key role in delivering our unique guest experience and will support the manager in ensuring that the hotel's brand standards are followed and adhered to.

The candidate we are looking at should have at least a year's experience in a 4 or 5 star hotel and a solid understanding of Front Desk operation. Availability to work flexible hours across a 7 day operation is essential. This 'hands-on' role involves enforcing company standards and policies and high levels of customer service. You will bring with you strong interpersonal skills and excellent command of written and spoken English is required. A working knowledge of Opera is an advantage.

In return we'll give you a competitive financial and benefits package and the chance to work with a great team of people. Most importantly, we'll give you the Room to be yourself.

So what's your passion? Please get in touch by applying online and tell us how you could bring your individual skills to IHG.

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