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Group Sales Manager

Saudi Arabia - Mecca

Full job details

Makkah Clock Royal Tower - A Fairmont Hotel
Saudi Arabia - Mecca
Job Type
Sales & Marketing, Sales Manager
Job Level
Group Sales Manager Primary Location :   Kingdom of Saudi Arabia-Makkah-Makkah Clock Royal Tower, A Fairmont Hotel Employee Status :   Regular      


Sales Manager, Group               
At Fairmont Raffles Hotels Makkah, the Group Sales Manager will aim to achieve and surpass the agreed targets for the Sales Team through effective selling and development of existing and new business opportunities. Through innovative sales techniques and individual style the sales manager will seek to maximize room nights and revenue for all three properties in Makkah       Hotel Overview:     The group position oversees the three brand hotels in the Holy City of Makkah including: Raffles Makkah Palace, Swissotel Makkah and the iconic Makkah Clock Royal Tower, A Fairmont Hotel. This trilogy of hotels anchor the Abraj Al Bait Complex, adjacent to the Masjid al Haram, which houses the Kaaba, the holiest site in Islam .    Summary of Responsibilities: Reporting to the Director Of Sales  responsibilities and essential job functions include but are not limited to the following: 
  • Consistently offer professional, friendly and engaging service
  • Ensure prompt and courteous service is extended to both internal and external customers
  • Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis
  • Solicit group, transient and/or banquet business through action plan preparation and execution
  • Establish parameters, quotes and negotiate prices, confirming by written contracts
  • Participate in tradeshows, conventions and promotional events within the hotel and trade related organizations
  • Maintain accounts, contact, activity and business details within the appropriate software applications
  • Work closely with Catering and Front Office to ensure all details of the contract were delivered and guests depart satisfied
  • Prepare weekly, monthly, quarterly and annual reports, as required
  • Balance operational, administrative and Colleague needs
  • Follow departmental policies and procedures
  • Follow all safety  policies
  • Other duties as assigned
  • A minimum of 3 years of hotel sales or meeting management experience.
  • Strong prospecting and contract negotiation skills.
  • A passion for guest service and excellence.
  • Excellent interpersonal skills.
  • Excellent written and verbal communication skills including Microsoft Office, Word and Excel.
  • Highly organized, results-oriented with the ability to be flexible and work well under pressure.
  • College/University degree in related discipline an asset.
  • Ability to travel if necessary
  • Knowledge of Hotel sales and catering software/systems is required.
Visa Requirements: Candidate selection will be based on visa availability at Makkah Clock Royal Tower, A Fairmont Hotel. We will assist successful applicants with the visa process and provide flights and accommodation
 Living & Working at Fairmont Makkah: Satisfying our Guests is important to us, and we extend these values to our colleagues as well. We offer competitive salaries, top market service charge, gratuities, quality medical benefits and furnished accommodation. It is important to note that there are currently no income taxes in the Saudi Arabia! Makkah Clock Royal Tower-A Fairmont Hotel offers you an unparalleled opportunity to provide top-tier hospitality and spiritual service to visitors of the holiest city in the world for Muslims. To find out more, please visit the following sites: http://www.sauditourism.com.sa/en/ http://www.saudi.gov.sa/
Ahlan Wa Sahlan, Welcome to Makkah
APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!  

Makkah Clock Royal Tower, A Fairmont Hotel
The Fairmont Hotel under the moniker at Makkah Clock Royal Tower it will serve as the iconic flagship property within the Abraj Al Bait complex, and has quickly become one of the iconic hotels within the Fairmont Brand.  Dominating the skyline of new Makkah, the hotel boasts dedicated floors for the exclusive use of Saudi Royalty and Muslim diplomatic delegations. Extensive meeting and banquet facilities - a first for Makkah it will allow Fairmont the ability to drive meetings and incentive business into the hotel.  This hotel also includes branded residential units and a total of 1503 units    Raffles Makkah PalaceAn unrivalled 214 all-suite hotel within an immaculate and intimately opulent sanctuary with full views of the Masjid al Haram . The Raffles Makkah Palace will focus on providing attentive yet discrete service with an innate understanding of the needs and wants of the elite and discerning Muslim traveler.    Swissotel Makkah
The Swissotel Makkah is the largest property amongst the Abraaj Al Bait complex with 1487 rooms and suites. This property will offer pilgrims and Umrah groups a refined upscale experience in the holy city with its renowned Swiss




      Job Level :   Management / Supervisory Schedule :   Full-time Shift :   Day Job Travel :   Yes, 25 % of the Time Closing Date :   25.Sep.2016, 4:59:00 AM Job Number:   MAK01079
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