Assistant Director of Sales - MICE
Full job details
What will it be like to work for this Hilton Worldwide Brand?
Smart luxury is at the core of everything Conrad Hotels & Resorts does. We offer our guests one-of-a-kind experiences, service that's intuitive and connections to people and places near or far. We're the destination of a new generation of global travelers for whom life, business, and pleasure seamlessly intersect. People who know that the greatest luxury is the luxury of being yourself.
If you understand what it’s like to juggle life, business, and pleasure and know how to bring a sense of luxury to that type of travel experience, you may be just the person we are looking for to work as a Team Member with Conrad Hotels & Resorts. Because it’s with Conrad Hotels & Resorts where we promise our Guests the luxury of just being themselves.
What will I be doing?
As Assistant Director of Sales - MICE, you are responsible for working closely with the Senior Management Team to drive business needs and expand existing business through promotional efforts and sales channels. An Assistant Director of Sales - MICE would work to develop the sales group and groom a high-performing sales team. Specifically, you will be responsible for performing the following tasks to the highest standards:
Manage hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments specifically MICE segment.
Work closely with Director of Sales/Director of Business Development to identify and drive focused activities on elements of the business that require additional support.
Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activity
Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests
Produce accurate and timely reports that meet the needs of the hotels
Prepare and present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management team
Cooperate with other departments in the hotel, particularly Reservations and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programs
Contribute to relevant management meetings to develop and implement sales and marketing initiatives
Actively manage Key Accounts
Prepare company contracts for the hotel in accordance with current business and pricing conditions
Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars
What are we looking for?
An Assistant Director of Sales - MICE serving Hilton Worldwide Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations
Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges
Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
Excellent organisational and planning skills
Experience in a similar role with a proven track record
It would be an advantage in this position for you to demonstrate the following capabilities and distinctions:
Knowledge of local market
Knowledge of hospitality
Passion for sales and for achieving targets and objectives
Degree-level qualification in a relevant field would be advantageous
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.
Learn more now about Conrad Hotels & Resorts --- where you’ll enjoy the luxury of being yourself.
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